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Twitch Turbo Guide

Last Updated: Mar 15, 2017 08:43PM PDT

Twitch Turbo Guide

This article explains the different features available with Twitch Turbo!

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Twitch Turbo is a monthly subscription program offered exclusively on with the following benefits:

  • Ad-free experience across Twitch (except for front page takeovers)
  • Custom emoticon set
  • Expanded chat colors
  • Turbo badge
  • Save your past broadcasts on Twitch for 60 days (instead of the regular 14 days)
  • Priority customer support

This is a monthly subscription service for which you will be billed regularly. You may cancel your subscription at any time via the Turbo section of your settings.

Ad-Free Experience across Twitch

Members of Twitch Turbo never see ads with the exception of front page takeovers. Twitch Partners still get credit for ad impressions and those channels with subscriptions will still have exclusive emotes and badges for subscribed members.

Custom Emoticons and Expanded Chat Colors

Twitch Turbo members can set a chat color by toggling a set of 3 sliders. Members also can change basic emoticons from the standard robots to a cool set of purple glitch emotes. At time of purchase, you are presented with these options, and can change at any time by going to your Turbo settings.



Exclusive Turbo Badge

Get recognized! Turbo members get this supercharged icon: 

Priority Customer Support

After you purchase Twitch Turbo, the welcome email explains how to contact support for priority service.

  • Q: Does Twitch Prime include free Turbo?
    • A: Twitch Prime includes the benefits of Turbo (see here for a full list of Prime benefits). However, Twitch Prime members do not get a Turbo banner on their subscriptions page. Instead, they get a Twitch Prime banner.
  • QIs Turbo going away?
    • A: First, some reassurance: we are not taking Turbo away from anyone. If you are a Turbo member, and you prefer to keep your Turbo subscription, you can. In regions where Twitch Prime is available (US, UK, Canada, Germany, France, Italy, Belgium, Austria, and Spain), we will no longer take new Turbo subscriptions.
  • QIf I have Turbo and Amazon Prime already, what happens?
    • A: If you already subscribe to both Turbo and Amazon Prime, you may want to consider canceling Turbo. All the benefits of Turbo are included in Twitch Prime which is included with your Amazon Prime subscription, except that the Turbo chat badge will be replaced with the Twitch Prime badge. You can cancel your Turbo subscription here, and you can go here to connect your Amazon and Twitch accounts and get started with Twitch Prime. If you already connected your accounts because you’ve purchased Bits, then you already have Twitch Prime.
  • Q: If I have Turbo, and I want to switch to Twitch Prime, do I need to cancel Turbo?
    • A: If you have Turbo and you want to switch to Twitch Prime, you should cancel Turbo so that you do not get charged for both. You can cancel Turbo here, but once you do, you will not be able to re-subscribe.
  • QIf I bought an extended Turbo subscription, can I switch to Twitch Prime and get a refund on the Turbo subscription for time I did not use?
    • A: For a limited time, we will offer a refund on Turbo purchases if you already have subscribed to Turbo and purchased Twitch Prime as well. To request a Turbo refund, go here.
  • Q: For people in countries where Twitch Prime is not available, is Turbo still an option?
    • A: Yes. If you live in a country where Twitch Prime is not available, you may still subscribe to Turbo.
  • QIf I have Turbo and Twitch Prime, which chat badge appears?
    • A: If there is insufficient room to show both the Twitch Prime and the Turbo badge, the Turbo badge will appear, otherwise both appear.