Affiliate Payout FAQThis article answers frequently asked questions regarding Affiliate revenue and payouts.
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Below we have answered some frequently asked questions regarding Affiliate payouts. If you are unable to find an answer for your question on this page please submit a ticket at twitch.tv/help.
- Q. How far back in time can I pull revenue data from?
- A. Any date between April 24, 2017 and the current date can be selected.
- Q. What is the minimum amount of revenue required to receive payout?
- A. Affiliates are eligible for payout once their accrued revenue balance reaches $100. If you do not make over $100 in a given month, the amount made will continue rolling over to the next month until the minimum threshold is met.
- Q. What is the payout period? When will I receive my payouts?
- A. Our standard payout period is Net 60. Monthly payouts will be distributed 60 days from the end of the month. For example, revenue earned during the month of June that exceeds the minimum threshold of $100 USD would be paid out on or before August 30th.
- Q. How do I change my payout method?
- A. You can change your payout method by going to the Settings on your dashboard. To access or edit this section you will need to have two-factor authentication enabled.
- Q. What should I do if I do not receive a payout?
- A. Should you have any questions regarding your Affiliate payout, please submit a ticket at twitch.tv/help
- Q. What does "hold payments" mean? How long are payouts held?
- A. If you are not ready to receive a payout, we hold it for you. Once you are ready for us to release your payout, you can re-enter this section and change your payout method. We will pay you out using your preferred payout method at the next available payout cycle. Please note that you must still adhere to the minimum threshold ($100).
- Q. What is the ABA number (eCheck, wire, ACH)?
- A. An ABA number (also known as routing number or routing transfer number) is a sequence of nine numeric characters used by banks to identify specific financial institutions within the United States. An ABA number is used for wires and electronic automatic clearing house (ACH) transactions such as electronic funds transfer, direct deposit, direct payout of consumer bills, eChecks, tax payments, and more. Note: your ABA is not always the same as the routing number printed on your bank checks, so please contact your bank for the appropriate ABA number.
- Q. What payout methods are supported?
A. Here are the payout methods we support. Before deciding, we advise considering all the options available as processing time and fees can vary. We have noted preferable (i.e. typically a lower cost for you) methods below.
ACH (preferable) deposits your payout directly into your bank account within 1-4 days, making it one of the fastest methods. It is available for US residents only.
Local Bank Payout Method or eCheck (preferable) is a new, convenient method for non-US Affiliates. This option allows you to have the payout converted from USD to your local currency for a fee. The exchange rate is the wholesale rate (similar to the exchange rate charged by an ATM). This payout method takes 1-2 days.
PayPal is available and is the same process as before.
Checks are available. This traditional method usually takes the longest to reach you.
Wire Transfers are available and you will usually incur an extra fee by your bank. In the case of international wires, there is often an additional fee if the payout must be converted to your local currency. The wait time to receive a wire payout depends on the Affiliates bank.
- Q. Are there fees associated with any of the payout methods?
- A. Please see the FAQ section of the Affiliate Onboarding Guide for payout fees on Affiliate payouts.
- Q. Why do I need to enable two-factor authentication?
- A. Two-factor authentication keeps your account secure and ensures that your payouts go to you.
- Q. I am an Affiliate who just got accepted as a Partner, when will I get paid?
- A. Any revenue that you earned while still under the Affiliate status will be paid according to the standard Affiliate Payout terms. Once your Partnership has been officially activated, the revenue you earn as a Partner will be paid out according to the Partner Payout FAQ. If your revenue balance under the Affiliate program was under $100 before you transitioned into a Partner, Twitch will include that balance in a future payout.
- Q. I’m getting an error message when I enter my phone number in the payout tool. What should I do?
- A. Please clear the input field and re-enter your phone number.
- Q. Can I enter my payout info with Japanese, Korean, or Chinese characters?
- A. Our system currently only accepts inputs in English / ASCII characters.