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Partner Cheermote Guide

Last Updated: Oct 06, 2017 12:09PM PDT
 

Partner Cheermote Guide

This article explains how Partners can upload custom Cheermotes and guidelines for Cheermotes.

Notice an error or have feedback for this article? Let us know!
 
For Partners, Cheermotes are an exciting new way to further customize their channels with unique style and branding.
 

Looking at the example above you can see that each Cheermote has five progressively more animated .GIFs. Each channel with Cheering enabled can now create a progressively more exciting Cheermote for each tier of Bits used: 1, 100, 1,000, 5,000, and 10,000.

For viewers, subPrefixCheer#, for example bobrossCheer1000, will be used to Cheer with your Partner Cheermote and will activate all enabled features and alerts, including Recent Pinned Cheer and Top Cheer. Viewers will be able to see your customized Cheermote in your channel when they click the gem icon in chat, just like they can discover Kreygasm, Swiftrage, Kappa Cheermotes and regular gem Bit Cheermotes.

We have launched an upload tool in your dashboard for you to submit your artwork. We will make your Cheermote available for your community to start using on March 15th!

Please note: your Partner Cheermote can only be used in your channel.

Index (click to jump):
Cheermote Guidelines
Cheermote Requirements
How to Upload Your Cheermote
Frequently Asked Questions
 

Our Twitch Community Guidelines and Terms of Service apply to all user-generated images, so that includes Cheermotes, badges, and emoticons. From the Community Guidelines: “These behaviors fall under a common sense philosophy and apply to all video content, audio content, chat messages, channel content, profile content, usernames, and any other conduct on our services.”

Specific content prohibited from use in Cheermotes includes the following:

  • Nudity, and obscene or sexually suggestive content
  • Drugs or drug paraphernalia
  • Hate speech, racist, derogatory, and harassing words or imagery
  • Explicit words or gestures
  • Images of single letters (sub badges may have single letters if it represents the brand of the channel)
  • Violations of Twitch Brand Assets
  • Violations of any third party intellectual property or privacy rights, such as copyrights, trademarks, or rights of publicity. Remember, these may be subject to DMCA take-downs or other requests for removal by the rights holders.
For further information on guideline enforcement, please see the Frequently Asked Questions section below.
 
  • Simple Mode: You can simply upload five 112x112 animated .GIFs and the tool will automatically create assets in all the required sizes for you.
  • Advanced Mode: You can choose the 'Advanced Upload' option to upload your own emotes formatted in five sizes per slot (28x28, 42x42, 56x56, 84x84, 112x112 pixel dimensions) and access additional options for light/dark mode variants. With simple mode we do all the conversion to the various sizes for you. If our conversions are not to your liking and you want more control on each of the sizes, Advanced mode is there for image by image control for each size, and also allows for upload of PNG. PNGs are specifically for mobile. Simple mode takes the first frame of the .GIF for the static mobile assets.
  • The file size of each image cannot exceed 512KB.
  • There are no frame count restrictions to the GIFs.
  • The images must comply to the Twitch Community Guidelines, Terms of Service, and DMCA Guidelines.

Unlike uploading an emoticon, setting a Cheermote does not require manual approval before it appears to your audience.

You can change your Cheermotes at any time by uploading new images.
 
How to upload a custom Cheermote:
  1. Go to the Partner Settings tab in your dashboard and scroll down to the Cheer section and click on “Custom Cheermote”. Click on the + sign under each tier to upload your image for that tier, or drag and drop a .GIF onto that box.

     

     

  2. Continue the process for each tier until you have uploaded all 5.




     

  3. If you want to customize a particular scale, dark mode, and/or static version, you can click on Show Advanced Options, which will expose each possible variant.

     

     

     

HELPFUL HINT
You can disable Cheermotes after you have uploaded all 5 tiers. This toggle is useful in case you want to surprise your viewers with new ones, rather than having the new Cheermote design trickle in over a few minutes as things update.
 
  • QDoes this replace the gem cheering in my channel?
    • A: No. Cheermotes are in addition to the standard Bits gems and tiers.
       
  • QWill my Cheermotes be available for my viewers immediately upon uploading all tiers?
    • A: Yes. Unlike Emoticons, Cheermotes can only appear in your channel and therefore do not require manual approval before they appear to your audience.
       
  • QMy Cheermote disappeared from my Partner settings. What happened?
    • A: You should have received an email regarding the reason why your Cheermote has been removed (check your spam filter). If you did not, simply file a ticket via help.twitch.tv to inquire (be sure to log in so that your Partnership status is noted for expedited assistance). Remember that all Cheermotes must comply with the badge and emoticon guidelines. To resolve this, you may alter the Cheermote so that it does not violate any of these rules, or submit a different Cheermote altogether.
       
  • QI think a Cheermote violates Twitch’s rules. How do I report it?
    • A: If you find a Cheermote you believe violates the rules, please report it via the User Report function. To do so, simply select the category from the report menu that applies to the violating content in the emoticon, and select "Emote" as the violation. Violations of third party rights should be reported by the rights holders.
       
  • QWill this work with my third-party alerts?
    • A: Yes. Third party devs will be able to get new Cheermote assets to customize Bits-related alerts. Many of them will work already.
       
  • QHow many Cheermotes can each Partner create?
    • A: At launch, one set with five tiers.
       
  • QWhat is the revenue I receive when a viewer uses my Partner Cheermote?
    • A: When your viewers Cheer with your Partner Cheermote in your channel, you receive the same revenue from the Bits used as with global Cheermotes or regular gem Bit emotes.