Help Center Welcome, Guest Login

Subscriber Badge Guide

Last Updated: Mar 25, 2017 10:46PM PDT

Subscriber Badge Guide

This article explains how Partners can upload custom Subscriber Badges.

Notice an error or have feedback for this article? Let us know!
 
When someone subscribes to your channel, they will get a Subscriber-only chat badge that will automatically be displayed next to their name in your channel's chat. This badge will only be displayed in your channel.

The default Subscriber-only chat badge is a star, and while you are welcome to keep it as a star, it is highly recommended that you upload your own Subscriber-only chat badge to personalize your channel.

There is also a Subscriber badge loyalty program that allows you to reward your Subscribers with custom Subscriber badges based on the length of their subscription.

Index (click to jump):

Subscriber Badge and Emoticon Guidelines
Subscriber Badge Requirements
How to Create Your Subscriber Badges

Frequently Asked Questions
 

Our Twitch Community Guidelines and Terms of Service apply to Subscriber badges and emoticons. From the Community Guidelines: “These behaviors fall under a common sense philosophy and apply to all video content, audio content, chat messages, channel content, profile content, usernames, and any other conduct on our services.”

Specific content prohibited from use in badges, emoticons or emoticon codes are listed below. Subscriber badges and Subscription prefix codes must also comply with these conditions, which prohibit the following:

  • Nudity, and obscene or sexually suggestive content
  • Drugs or drug paraphernalia
  • Hate speech, racist, derogatory, and harassing words or imagery
  • Explicit words or gestures
  • Images of single letters (sub badges may have single letters if it represents the brand of the channel)
  • Violations of Twitch Brand Assets
  • Violations of any third party intellectual property or privacy rights, such as copyrights, trademarks, or rights of publicity. Remember, these may be subject to DMCA take-downs or other requests for removal by the rights holders.
For further information on guideline enforcement, please see the Frequently Asked Questions section below.
 
  • You must upload the image in three different sizes: 18px x 18px, 36px x 36px, and 72px x 72px.
  • The image must be uploaded in the PNG format.
  • The image must have a transparent background.
  • The file size cannot exceed 25kb.
  • The image must comply to the Twitch Community Guidelines, Terms of Service, and DMCA Guidelines.

Under the second category, the Chat section, the Badge setting allows Partners to set or reset their Subscriber badge. Unlike uploading an emoticon, setting a badge does not require manual approval before it appears to your audience.

You can change your badge at any time by uploading a new badge.

You can also upload custom badges for users that are subscribed for increasing numbers of months, beyond the base badge they receive as a new Subscriber. Extra tiers of 1, 3, 6, 12, and 24 months are available for custom badge slots.
 
How to upload a custom Subscriber badge:
  1. Go to the Partner Settings tab
  2. Scroll down to the Chat section
  3. Click Badges and then click the + sign on each size to upload 3 identical images in the sizes specified:
     

     

  4. Click Save Images
  5. Click the tabs for each badge tier and repeat, to have different custom badges for your subscribers to show their tenure on your channel:
     

     

  • QWill my Subscriber badges be available for my Subscribers immediately upon uploading?
    • A: Yes. Unlike Emoticons, badges can only appear in your channel and therefore do not require manual approval before they appear to your audience.
       
  • QMy Subscriber badge disappeared and now I only see the default star. What happened?
    • A: You should have received an email regarding the reason why your badge has been removed (check your spam filter). If you did not, simply write into partnerhelp@twitch.tv to inquire. Remember that all badges must comply with the badge and emoticon guidelines. To resolve this, you may alter the badge so that it does not violate any of these rules, or submit a different badge altogether.
       
  • QI think a badge violates Twitch’s rules. How do I report it?
    • A: If you find an Subscriber badge you believe violates the rules, please report it via the User Report function. To do so, simply select the category from the report menu that applies to the violating content in the emoticon, and select "sub badge" as the violation. Violations of third party rights should be reported by the rights holders.