Help Center Welcome, Guest Login

Twitch Prime Guide

Last Updated: Mar 25, 2017 11:19PM PDT

Twitch Prime Guide

This article explains the different features available with Twitch Prime and how to become a member.

Notice an error or have feedback for this article? Let us know!
 
Twitch Prime is a premium experience on Twitch that is included with an Amazon Prime membership. Twitch Prime includes bonus games and exclusive in-game content, a channel subscription every 30 days at no additional cost to be used on any Partnered channel, ad-free viewing on Twitch, exclusive emotes, and chat badge. Plus, get member pricing on new release box games on Amazon.

Index (click to jump):

Twitch Prime Benefits

How to Become a Twitch Prime Member

How to use Twitch Prime Benefits

Frequently Asked Questions

Help & Contact

 
Twitch Prime includes the following benefits:
  • Ad-Free Viewing Experience Across Twitch: avoid viewing ads during the broadcast. Twitch Partners still get credit for ad impressions in connection with views for Prime members.
  • Twitch Channel Subscription: Prime members receive a Twitch channel subscription every 30 days at no additional cost to use on a Partnered channel of their choice. This includes access to all the exclusive channel-specific Subscriber perks that come with a regular subscription such as chat privileges, emoticons, badges, and more.
  • Member Access to Bonus Game Content: get access to select bonus games and in-game content that will be available through Twitch Prime at no additional cost. This includes early access to content before it is available to the general public.
  • Exclusive Member Savings on Physical Games: On Amazon, Prime members receive discounted pricing on physical new releases from pre-order through two weeks after launch, including on pre-orders and collector’s editions. Members also get release-day delivery, and the Pre-Order Price Guarantee, ensuring that on release day, you pay the lowest price offered on Amazon for these games, regardless of what the price was when you pre-ordered.
  • Exclusive Emoticons: access emoticons such as KappaHD, ScaredyCat, and others, reserved only for Twitch Prime and Turbo members.
  • Expanded Chat Color Options: set a chat color by toggling a set of 3 sliders (RGB). At time of purchase, you are presented with these options. These options can be changed at any time by going to your Prime Settings.
  • Member-Only Prime Chat Badge: reign supreme with a unique chat badge which can also be toggled on and off via Settings. Prime members are easily identified whenever they speak in any channel across Twitch, by this icon:
Twitch Prime is included with Amazon Prime. To learn more about Amazon Prime in the US, click here and in the UK, click here. Get instant access to Twitch Prime benefits by linking your Twitch and Amazon Prime accounts. Not an Amazon Prime member yet? You can sign up for a 30-day free trial here and ensure your correct country of residence is displayed in the top right.

If you already have Twitch Turbo, consider leveling up to Twitch Prime. Prime members get all of the benefits of Twitch Turbo plus more.
 
First, select from the list below the option that applies to you:
I am a current Twitch Turbo User - How to get Twitch Prime:
  1. In order to avoid paying for the same services twice, it is recommended that you first unsubscribe from Twitch Turbo. Start by navigating to the Turbo tab under Settings:
     

     

  2. Click the Don’t Renew option in the center of the page, next to the billing schedule.
  3. Confirm on the next page that you wish to cancel by clicking the Don’t Renew button.
  4. Complete the steps found below.
     
I am a current Amazon Prime member - How to get Twitch Prime:
If you are already an Amazon Prime member, you obtain Twitch Prime at no additional cost by connecting your Amazon account to your Twitch account.
  1. Go to twitchprime.com and click on Already have Amazon Prime? You get this for no additional cost, just connect your Twitch account and follow the instructions.
  2. Click to connect your Amazon account to your Twitch account to access your benefits:
     

     

     
  3. Once your Amazon account is connected, you will automatically have Twitch Prime and access to all Twitch Prime benefits!

I am neither a Turbo user nor Amazon Prime member - How to get Twitch Prime:
  1. Go to twitchprime.com, and ensure your correct country of residence is displayed in the top right corner of the sign-up page.
  2. Sign in or create an Amazon account:
     

     

     
  3. Click to connect your Amazon account to your Twitch account to access your benefits:
     

     

  4. Enter in your billing address and payment details, and start your membership.
  5. You are now a Prime member and your Twitch and Amazon accounts are linked! You can adjust your Prime settings on your Settings page at any time by navigating to the Prime tab of your Twitch settings page.

Now that you are a Twitch Prime member, click any of the benefits listed below to be taken to guides on how to use them:

If you are having issues with any Twitch Prime membership benefit, please open a ticket here and select the reason from the dropdown menu so that you can receive proper assistance with your issue. For customer support on Amazon Prime in Twitch Prime countries, use one of the following links:
www.amazon.com/help
www.amazon.co.uk/help
www.amazon.ca/help
www.amazon.de/help
www.amazon.it/help
www.amazon.fr/help
www.amazon.es/help

Note: You MUST log in to the help portal before opening a support ticket about Twitch Prime.