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Guide to 2018 Channel Page Updates

Last Updated: Aug 27, 2018 11:07AM PDT
This article explains changes coming to the channel page in 2018, including what changes we’re making, why we’re making them, and how we’re rolling them out.

Guide to 2018 Channel Page Updates

This article explains changes coming to the channel page in 2018, including what changes we’re making, why we’re making them, and how we’re rolling them out.

Notice an error or have feedback for this article? Let us know!

What's Changing?

In July, we let you know we were experimenting with changes to the Channel page to make it easier for viewers to get to the information, like panels and videos, they access often. These changes were based on viewer feedback that the information they cared about was hard to see on smaller screens. To make sure important changes work for both streamers and viewers, we test changes like these with a small part of the community and evaluate the results before we make them available to everyone on Twitch.

Based on feedback from those in the community who were part of this test, we are ending this experiment and on August 28th the Channel Page will revert back to the previous design while we work on an update that incorporates the feedback you shared. While we are ending this experiment, we did learn that it doubled the number of people who saw the information streamers share in panels and improved clicks on panel links. Going forward, we will take this feedback and continue to test new experiments in the future to improve the Channel page for viewers and streamers on Twitch.

This means that for those who were a part of this test the following will change back:

  • The Follow & Subscribe buttons will move out of the left panel
  • The stream title will return to being always visible on the page
  • The left panel will be collapsible again

Why Update the Channel Page?

Important information and features aren’t always easy to see on the page. We are updating the layout of the Channel Page so the video player, panels, Follow, and Subscribe buttons are always visible.

User studies and interviews have shown:

  • On smaller monitors and browser windows, the navigation bar shrinks, hiding the links for videos and clips.
  • Panels are also hidden from view on smaller windows. More than half of users who visit the channel page can’t see panels without having to scroll down and activate the mini video player.
  • The Videos tab is the 5th most popular link on the page (after player controls and the Follow button), but in order to see them, viewers have to navigate away from the video player.

Timing

July 26th, 2018
  • We announced the testing of an updated channel page in July.
July 31st, 2018
  • Channel page testing began with 20% of of logged in viewers.
Throughout August
  • We measured the effectiveness of our updates.
August 28th, 2018
  • We are ending the experiment while we make changes based on your feedback.

We will continue to test new experiments in the future to improve the Channel page for viewers and streamers on Twitch.