Help Center Welcome, Guest Login

Purchase Support & Contact Help

  • Global Methods of Payment & VAT Information

    VAT Charges on Global Payments This article explains the different methods of payments you can use for channe...

    Apr 21, 2017 09:51AM PDT
  • How to Redeem Coupon Codes

    How to Redeem Coupon Codes This article walks you through the process of redeeming coupon codes for either Tw...

    Apr 21, 2017 09:52AM PDT
  • How to Buy Games on Twitch

    How to Buy Games on Twitch This guide shows you how to buy games on Twitch and explains the extra benefits o...

    Oct 15, 2017 12:13PM PDT
  • Guide to Twitch Crates

    This guide is an overview of the Game Library in the Twitch App. It will give you brief overlook of how it wor...

    Jul 13, 2017 06:46AM PDT
  • How to Claim In-Game Content

    This article explains how to Claim In-Game Content from the developers who currently support it, along with sp...

    Sep 07, 2017 11:06AM PDT
  • Twitch Merchandise Store Support FAQ

    This article explains frequently asked questions related to Twitch merchandise. Twitch Merchandise Sto...

    Oct 03, 2017 01:06PM PDT
  • Gift Subscriptions

    This article goes over the process for gifting subscriptions and receiving gift subscriptions as well as some ...

    Nov 15, 2017 11:45AM PST
  • Bits Purchase via PayPal: Payment Error FAQ

    This article has some assistance if you receive a payment error while purchsing Bits via PayPal. Bit...

    Nov 16, 2017 11:51AM PST