Partner Payout FAQThis article answers frequently asked questions regarding Partner revenue and payouts.
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For a more detailed look at Partner revenue breakdowns, click here to see the revenue guide.
- Q. How far back in time can I pull revenue data from?
- A. Any date between 1/1/2012 and the current date can be selected.
- Q. Is there a limit to the number of commercials I can play?
- A. Twitch Partners can run a commercial break once every eight minutes. Partners are encouraged to experiment with different lengths and frequencies of commercial breaks to determine what works best for them.
- Q. What is the difference between pre-roll, mid-roll, and post-roll advertisements?
- A. Pre-roll advertisements begin playing when a viewer first joins a broadcast, before they begin viewing content. Mid-roll advertisements are controlled by Twitch Partners and triggered through the Broadcaster Dashboard. Partners can determine the length and frequency of mid-roll advertisements, subject to certain restrictions. Post-roll advertisements are played at the end of a broadcast, once the broadcaster goes offline.
- Q. What is the payout period? When will I receive my payouts?
- A. Our standard payout period is Net 45. Monthly payouts will be distributed 45 days from the end of the month. For example, ad revenue booked during the month of June would be paid out on or before August 15th.
- Q. What is the minimum amount of revenue required to receive payout?
- A. A Partner is eligible for payout once their accrued advertising and subscription revenue balance reaches $100.
- Q. How do I change my payout method?
- A. You can change your payout method by going to the Payout Info tab within your Partner Settings. To access or edit this section you will need to have two-factor authentication enabled.
- Q. What should I do if I do not receive a payout?
- A. Should you have any questions regarding your Partner payouts, please go to twitch.tv/help and submit a help request from there. Make sure to log in so that your Partner status is noted.
- Q. What does "hold payments" mean? How long are payouts held?
- A: If you are not ready to receive a payout, we hold it for you. Once you are ready for us to release your payout, you must still adhere to the minimum threshold ($100), along with the Net 45 schedule.
- Q. What is the ABA number (eCheck, wire, ACH)?
- A. An ABA number (also known as routing number or routing transfer number) is a sequence of nine numeric characters used by banks to identify specific financial institutions within the United States. An ABA number is used for wires and electronic automatic clearing house (ACH) transactions such as electronic funds transfer, direct deposit, direct payout of consumer bills, eChecks, tax payments, and more. Note: your ABA is not always the same as the routing number printed on your bank checks, so please contact your bank for the appropriate ABA number.
- Q. What payout methods are supported?
- A. Here are the payout methods we support. Before deciding, we advise considering all the options available as processing time and fees can vary. We have noted preferable (i.e. typically a lower cost for you) methods below.
ACH (preferable) deposits your payout directly into your bank account within 1-4 days, making it one of the fastest methods. It is available for US residents only.
Local Bank Payout Method or eCheck (preferable) is a new, convenient method for non-US Partners. This option allows you to have the payout converted from USD to your local currency for a fee. The exchange rate is the wholesale rate (similar to the exchange rate charged by an ATM). This payout method takes 1-2 days.
PayPal is available and is the same process as before.
Checks are available. This traditional method usually takes the longest to reach you.
Wire Transfers are available and you will usually incur an extra fee by your bank. In the case of international wires, there is often an additional fee if the payout must be converted to your local currency. The wait time to receive a wire payout depends on the Partner's bank.
- Q. Are there fees associated with any of the payout methods?
- A. We continue to absorb the fees charged to us for each transmission (besides fees if you wish to convert your payout to your local currency). We will continue to do so provided you can help us by migrating to low fee options like ACH and local bank/eCheck.
- Q. Why do I need to enable two-factor authentication to use the new payout tool?
- A. Two-factor authentication keeps your account secure and ensures that your payouts go to you.
- Q. What if I was earning revenue as an Affiliate prior to becoming a Partner?
- A. Any revenue that you earned while still under the Affiliate status will be paid according to the standard Affiliate Payout terms. Once your Partnership has been officially activated, the revenue you earn as a Partner will be paid out according to the Partner Payout FAQ. If your revenue balance under the Affiliate program was under $100 before you transitioned into a Partner, Twitch will include that balance in a future payout.
- Q. I’m getting an error message when I enter my phone number in the payout tool. What should I do?
- A. Please clear the input field and re-enter your phone number.
- Q. When do changes to payout preferences take effect?
- A. Once you click submit and it is confirmed, changes take effect immediately but will not be reflected in your next payment unless you have completed your changes before the 10th of the month. If changes were made after the 9th of the month, it will be reflected in the following month.
- Q. Can I enter my payout info with Japanese, Korean, or Chinese characters?
- A. Our system currently only accepts inputs in English. Field details, but not inputs, will be provided in the following languages:
- Spanish - es
- German - de
- French - fr
- Italian - it
- Netherlands - nl
- Portuguese - pt-BR
- Russian - ru
- Arabic - ar
- Chinese Simplified - zh-CHS
- Japanese - ja
- Korean - ko
If you feel comfortable confirming your payout info in English, please feel free to proceed.