Help Center Welcome, Guest Login

Twitch Sings - Closed Beta

Last Updated: Dec 18, 2018 04:35PM PST
This articles provides information and some frequently asked questions on the Closed Beta of Twitch Sings.

Twitch Sings - Closed Beta

This articles provides information and some frequently asked questions on the Closed Beta of Twitch Sings.

Notice an error or have feedback for this article? Let us know!

Twitch Sings is a dynamic, endlessly watchable livestreaming vocal performance platform that brings singers and audiences together like never before. Twitch Sings is available as free to play on PC, iOS and Android.

At this moment in time, Twitch Sings is in Closed Beta.

During the Closed Beta only selected streamers will be allowed to go live from the game. If you are a member of a streamer’s community you will not be able to stream at this time. If you should have access to streaming but cannot stream please reach out to your partnerships contact or singsclosedbeta@twitch.tv and provide us with your Twitch username.

Download and Setup

If you are part of the Closed Beta, please follow the instructions below to get started.

iOS Download and Setup

  • Install the TestFlight App from the App Store.
  • Check your email for a message from TestFlight.
  • Select View in TestFlight.
  • Allow Notifications.
  • Install Twitch Sings.
  • Select Open or launch the app from your Home screen.
 

PC Download and Setup

  • Install the Twitch Desktop App.
  • Sign in with your Twitch account.
  • Select My Games at the top of the app.
  • Find Twitch Sings.
  • Select Install.
  • Launch Twitch Sings.
 

Android Download and Setup

The Twitch Sings Android app will be coming soon to the Closed Beta.

Quick Setup Guide

Check out his video for quick guide on how to get your audio settings setup before going live.

What’s New in Version 1.2

Audio Latency Tools: Adjust Vocal Timing

If you notice your vocals are out of sync with the song you performed in a solo performance or another singers voice during a duet you can now adjust your vocal timing before uploading the performance!

Once you complete a performance in Twitch Sings you’ll see a bar just above the recorded video in game labeled ‘Adjust Vocal Timing’.

To adjust:

  1. Search for ‘Click Sync’ from the main menu of Twitch Sings.
  2. Start the song, clap, tap your microphone, or snap with the note tubes and sound you hear.
  3. Once you have completed the song continue to the video recording of your performance.
  4. Click on the ‘Adjust Vocal Timing’ arrow button.
  5. Start adjusting the slider into the negative values a bit.
  6. Play the video and listen, if it’s still not properly synced up pause the video again and adjust further. Note: It’s best to rewind your video back to the spot you initially started adjusting so that you’re working with a consistent performance.
  7. Repeat these steps until you find the most optimal setting.

The ‘Click Sync’ song is a track specifically built for testing in which you clap your hands to the sound and note tubes in order to get a feel for how delayed your microphone is on the recording. See this video for a more detailed example. If you want to get REALLY fancy you can always set a metronome to 60 BPM and match it with the first click to REALLY accurate results.

The perk of spending the time to do this is that once you’re done the setting should be saved! If you at any time change things that may affect your latency, such as hardware or software processing, you’ll want to revisit this to adjust again.

Audio Latency Tools: A/V Calibration to adjust note timing while singing

When singing songs, do you feel like the notes are a little too early or too late? We have added a new setting you can access during a song to adjust the timing so it feels just right for you.

  1. While singing a song press escape on your PC or the exit door button on the bottom right hand of the screen on your mobile device.
  2. Tap on the A/V Calibration button. This will open the calibration tool over the song. Slide the button to the right or left to adjust the timing of the notes until they feel like the beginning of the note touches the white bar right when you want to start singing the lyric. You can always hit the reset button to go back to the original setting.
  3. Once you have adjusted the timing so it feels just right, press the OK button then press the Resume button. Your preference will now be saved and work for any song you sing. At any point while singing a song you can adjust this setting.

Players can choose when to Start a Vote for the next song at any time

When streaming you can now choose to start a Vote for a new song from the All Songs and Favorites tab in addition to after singing a song.

  1. At any point while you are live streaming go to the All Songs tab or the Favorites tab.
  2. Click on the Start a Vote button on the left side of the screen.
  3. The vote works exactly like it does after singing a song. Your audience will get a list of 4 songs from your Favorites list to vote on! Reminder, this feature only appears while you are live.

Players choose when to start a Singer Challenge

Players now have the ability to choose when to start a Singer Challenge! This allows streamers more control over the experience for their audience and when in a song they want to do the challenge. If you don’t want to do a Singer Challenge at all, you don’t need to start one.

  1. While you are live streaming a song the Start A Challenge button will appear at the bottom of your screen shortly after the song starts. It will remain on screen as long as there is enough time left in the song to start the vote, complete the challenge and ask your audience to rate the challenge.
  2. You can only perform one Singer Challenge per song and only while singing while live.

Important Bug Fixes in 1.2

  • Fix for the bug where your audio settings would not be saved. You can quit the game and come back and all your setting adjustments will be saved.
  • Fix for duet recordings being flipped. You can now gesture towards the person you are doing a duet with and it will display correctly in the finished video.
  • Fix for playlists not showing every song. Playlists now correctly show every song that is supposed to be in them.

Known Issues

Buttons missing after updating the game.

This is likely because the first time tutorial was reset with the update. You can get back to the main game by singing one song. You can also start a song and press ESC to pause the game and Quit the song. This will take you right back to the main game.

When singing a song, the screen in the concert is black.

This happens when you have chosen dynamic or static webcam as the performance option but do not have a webcam enabled. This could be because you need to enable a camera or because the camera is in use by secondary streaming software. If your camera is in use by streaming software you can use an avatar. When you are setting up a song to sing in the Set the Stage screen click on the Avatar / Camera button and choose Avatar. If you want to enable a webcam click on the camera icon on the bottom left hand side of the screen next to the Go Live button. You can also choose and enable a camera in the Broadcast tab of the Settings menu.

Stream Archive / VOD Muted.

Single song uploads directly from Twitch Sings will not be muted. Stream archives may have muting. If you encounter a stream archive of Twitch Sings that is muted please follow these instructions.

Unable to sing solo songs or start duets due to being asked to get an All Access Pass.

During the Closed Beta all players should have an All Access Pass which allows them to play all songs as solos and start duets in addition to completing duets. If the game tells you that you do not have the All Access Pass, please reach out to Customer Support or contact us at singsclosedbeta@twitch.tv and provide us with your Twitch username.

Quitting the game causes it to freeze / crash.

This is a known issue that will be fixed in an upcoming update. You can force close the app if it is frozen for too long.

Avatar being reset or changed.

There is a rare issue that could occur which results in your avatar’s appearance changing. If you encounter this issue we recommend that you force quit the game and relaunch the game. Your avatar should be returned to normal. If your avatar has not changed their appearance you may need to redesign them. Any purchases of wardrobe items will still be saved.

Incorrect translation or text issues when changing language.

The Closed Beta is English only. We do not recommend changing the language of the game as the translations are not complete. If you see any issues in another language you can let us know by reaching out to singsclosedbeta@twitch.tv and telling us the platform, language and a description of the issue.

Audio Troubleshooting

Audio issues can be troublesome to diagnose and deal with, below we have put together some tips to help you troubleshoot and resolve common audio issues.

Audio Monitoring

When performing music, it is common practice to directly listen to the audio being captured by the microphone through headphones. This allows you to have a better sense of your pitch and performance. Monitoring your microphone directly may be unfamiliar to some broadcasters who normally just focus on the audio from the game they’re playing. We recommend listening to yourself using built in hardware methods for monitoring, such as using your mixer or interfaces ‘Phones’ jack.

Relying on Windows or other Software monitoring may add latency between the time you speak or sing and when you hear it back. Consult your microphone, mixer or interface manufacturers guide for instructions on how to set this up!

Audio Monitoring

Setting audio levels correctly is key to creating an enjoyable experience for your viewers. There are several sliders on the Audio tab in Settings that can help with audio balance issues:

  • Master volume: This is the volume for all of the audio in the game. If the balance between the game audio and your microphone is all right, but your stream or recorded videos are too loud or too quiet overall, this is the slider you should change.
  • Microphone volume: This is the volume of your voice. If you sound too quiet or too loud relative to the music, this is the slider you should change. Make sure you check your audio levels against the music by listening to a video after a song! You can also check your microphone levels at the bottom left hand corner of the game screen at any time. The meter should be filling completely when you’re really belting it out and somewhere in the middle when singing at a normal volume.

If you are streaming through 3rd party broadcasting software: Microphone settings will not have an effect on your stream audio levels but should still be calibrated. Saved VODs and Duets rely on these settings for audio levels.

Audio Latency

If you’re on a mobile device, we highly recommend using wired headphones. The game will not function with bluetooth headphones, as they introduce too much delay for the game to be playable.

When playing the game on a Windows PC, some amount of latency (delay) will occur. This is rarely noticeable when you’re not trying to listen to the processed audio at the same time. Unfortunately, if you’re monitoring your performance directly, that latency can cause a distracting separation between when the sound is created and when you hear it back from the computer.

For this reason, many consumer and professional audio capture devices provide zero-latency monitoring capability, looping sound directly from the microphone back into your headphones before it reaches the computer. In most cases, you’ll be able to turn a knob to control a blend of the audio coming out of your computer and the zero-latency feed from your microphone.

For Windows PCs, we only turn on in-game monitoring when auditioning audio effects. This is due to the highly variable latency that Windows users experience. The effects you select will be heard by your viewers if you broadcast directly from the game, but not if you use OBS.

In some rare cases, the audio recording latency on your computer may be severe enough that your voice will be recorded well after you see lyrics on screen and sing them. This will cause it to sound as if you’re singing late in comparison to the music.

If you are experiencing extreme latency or other audio problems, we have the following suggestions:

  • Be sure to install the latest audio drivers for your hardware.
  • Built-in audio hardware is great for playing games, but weak on sound quality. Investing in a quality USB Audio Interface will provide an improvement in recording and playback quality, as well as latency. An audio interface will allow you to use higher quality microphones via XLR connectors. You’ll also likely gain zero-latency monitoring features, as mentioned above.
  • Twitch Sings does not yet support ASIO audio drivers.
  • If you use a USB audio interface and notice ‘clicking’ or audio dropouts, try swapping to another USB port in another area of your motherboard to see if it alleviates the issue.
  • If you are still experiencing issues when using a USB interface or mixer some users have found routing your microphone audio through an analog port such as ‘mic in’ or ‘line in’ from your devices available analog outs can alleviate latency and ‘clicking’ or audio dropouts.

We recommend watching your own broadcast to judge how any latency may be affecting you. Working with your audience via chat can also be helpful. We are actively working on latency calibration settings for Twitch Sings and will release them for testing as soon as they are available.

Due to a large variance in performance we cannot offer direct support on latency related issues stemming from software based configurations as they can inherently add latency to audio input. Thankfully there are many video guides out there that likely cover your software from a general perspective!

Frequently Asked Questions

 

General Questions FAQ

Is Twitch Sings Free to Play?
Sings is a free to play game. After the Closed Beta, we may explore ways to enhance the experience with paid features.
I'm interested in participating in the Closed Beta, how can I register interest?
Head to the Twitch Sings sign up form located here and provide the requested information. Please note that filling out this form is not a guarantee of access to the Closed Beta.
Are there any restrictions with Twitch Sings?
Due to licensing restrictions we are not able to offer every song in every region.
How do the audio effects I see when getting set up to sing a song work?
Audio effects change the sound of your voice on recordings and on your stream. You won’t hear them while you are singing but chat and the recording will hear the effect. You can hear what the effect sounds like on your voice while you are on the Set the Stage screen before playing a song. Click on Audio Effects then click on any of the options. If you speak into your microphone you will hear the playback with the sound of the effect on your voice.
Can I upload my own music to sing?
Unfortunately, this is not currently supported.
Where can I provide feedback or make a suggestion?
In the Settings menu under the Profile section tap on the Send Feedback button. This will link you to a web browser form where you can send in feedback or suggestions.
I am having a problem with “X” where can I get help?
You can file a support ticket in the Settings menu under the Profile section tap on the Report Issue button. This will link you to a web browser form where you can create a support ticket and someone at Twitch will respond to you as soon as possible. Be sure to log in to your Twitch account at the top of the page so our support team has the information about you they need to assist!
How do I report someone in-game?
To report a player, go to their profile and tap on the triple dot ellipsis (⋯) next to the Follow / Unfollow button. You may also Block them which will block them on Twitch as well as in-game.

To report a video tap on the triple dot ellipsis (⋯) above the upper right corner of the video.

To report a video comment tap on the triple dot ellipsis on the right hand side of the comment.

To report a Singing Group’s name, bio or chat messages click into the Singing Group then tap on the triple dot ellipsis (⋯) to the right of the name.

In-game FAQ

How do I customize my in-game avatar?
Click on the Customize button to enter the avatar customization menu. On PC this is in the list of sections on the top left side of the screen. On mobile this is on the right hand side of the bottom menu with the icon of a person and a pencil.
How do I change my Display Name or Singing Group Name?
You can change your display name on Twitch.tv under the Profile tab of the Settings menu. There is a link to this page from your in-game profile: click on your Display Name and Bio to be taken there.

To change a Singing Group name you must be the group leader. The name can be changed under Singing Group Options.

How do I join a Duet?
To join a duet, tap on a song to open the Song Info page. Any open duets will be listed under the Join a Duet section. If there are no open duets listed then there are no open duets to join. You can also find open duets by searching for a song in the Search menu.

Open duets for that song will be listed in the results. If you follow other players you will see a notification in your Feed if they create any open duets. You may also Duet with users using a different platform than yourself!

Can I make a singing group private?
If you are a Group Leader or creating a new Singing Group you can set the group to the following options:

Public: Anyone can see or join the Singing Group

Invite Only: Anyone can see the Singing Group but must request to join and be approved by the leader. Players in the Singing Group can invite others to join and their request may be approved by the leader.

Hidden: Only visible to members of the group. Any new members must be invited.

My game is having performance issues, what can I do?
On the Settings page you can go to the Graphic section and lower the quality of the display. If you’re still experiencing issues please reach out via the Report Issue option on your Profile section.
I’ve tried everything, and it still seems like the game lags when I sing - why?
Test things out with our “Click Sync” track, and see what your viewers think! It’s near the end of the song catalog. With it you can test to see that the lyrics line up with the music, as well as your audio. We find that frequently, everything is actually in sync, it just takes a little bit of practice on each song to nail the timing consistently.

Streaming / Recording FAQ

How do I record my Twitch Sings performance?
After you finish singing any song you will be asked if you would like to save your performance. If you save your performance a video will be saved on your player profile. You will also be able to find your video on your Twitch profile under the Video Producer.
Can I make my videos private?
When starting a duet you can make it Open Call which will allow anyone to complete it. You can also make a Duet invite only so only specific people you invite can complete it. Videos cannot be made private in the game.
How do I delete a video?
You can delete a video by going to your Profile and tapping on Videos. Click on the video you would like to delete. When the video loads you can click on the three dot ellipsis (⋯) button where you have the option to delete your video.
How do I share a video?
You can share a video by going to your Profile and tapping on Videos. Click on the video you would like to share. When the video loads tap on the arrow button on the bottom right hand of the video and choose how you would like to share it. You can share a video while in a Group by tapping on the camera button in the Chat text entry field.
How do I stream?
Twitch Sings allows players to go live directly from the game without requiring streaming software like OBS. You can “Go Live” from the game whenever you like while logged in with your provided Beta Account. The first time you Go Live you will see the Going Live tutorial. Once you have read through that information:
  • The Go Live button is located the bottom right hand corner of the game.
  • On PC simply tap Go Live then confirm that you would like to start streaming.
  • On iOS and Android tap on the Satellite button, this will open up the Live Options menu. Tap Go Live and confirm that you would like to start streaming.
  • Follow these steps again to end your stream when you are done.
I’d like to broadcast through my usual streaming software, what’s the difference?
While we provide the ability to broadcast directly from the game, we understand that streamers may want to stick with tried-and-true setups to broadcast. We support you in doing this, but there are some things you should know.

If you broadcast your mic from within your usual streaming software instead of from the game, it won’t be processed through Twitch Sings audio effects. Some streaming software does support VST audio plugins to create your own effects, but that’s beyond the scope of this document.

We’ll be unable to use your camera if your streaming software is using it. To avoid a black screen on the Sings stage, choose Avatar mode. Alternatively, you can use a second camera if you have one available. Audio devices can be shared by both your streaming software and Twitch Sings.

There are a few options that act as a ‘virtual camera’ which uses your webcam and will allow you to use your camera in more than one program at a time such as SplitCam.

If your singing audio is out of sync with the game video (especially after adding VST audio plugins), most streaming software provides settings to delay the video by up to 500ms. This setting can usually be found in the video sources ‘properties’ menu.

Can I disable any of the live features and alerts if I have my own for my channel that I would prefer to use?
We offer streamers a suite of stream customization options within the game settings. Under the Broadcast tab players can adjust their audio and camera options and toggle chat and stream events on and off. Under the Events tab streamers can enable and disable the different type of events that occur during a live stream including Singer Challenges, Fan moments and notifications of Cheers, Subscriptions and Follows
I am using other streaming software and am having trouble with my camera and microphone.
Webcams can only be used by 1 program at a time in Windows. If you would like to use your webcam in game instead of OBS or other external streaming software make sure you first disable your webcam source(s)! Simply hiding them with the eye symbol will not do the job, you must click disable in properties of the Webcam source. If you wish to have a webcam both in game and your streaming software you will need 2 webcams!

OBS double mic: If you have in-game mic monitoring enabled and do not mute your microphone in OBS your audience will hear you twice, once through your OBS mic source and another time through your desktop audio source - mute one!

Are bluetooth devices (headphones, microphones) supported?
We do not currently support bluetooth headphones or microphones. However, we’ve provided some helpful tips below:

PC: For microphones you can use your computer’s internal microphone or any external microphone. We recommend USB microphones or microphones built into headphones such as Apple earbuds.

Gaming headsets with built in microphones are of varying quality and lower end versions tend to introduce monitor latency - when you hear yourself on a slight delay.

For mobile devices: we recommend headphones with microphones built into them. Keep in mind that the microphone on your headphones may be too far from your mouth. We recommend holding the mic close to your mouth so it picks up your voice better. If you don’t see the pitch indicator moving while singing, that means the game can’t hear you.

I’m hearing the music twice on my VODs, why?
Your microphone level indicator at the bottom left of the game should not show activity when there is no input from speaking or singing. Mute your microphone from your device, if you still show activity it’s likely your mixer or interface is sending desktop audio back into the game.

Most mixers include ‘aux out’, ‘fx send’ or ‘group/bus audio’ options that let you send only one channel out of your mixer to avoid accidentally mixing in all of the sound from your computer back into your input channel.

If you are using your mixer or interface as an ‘output’/’playback’ device in windows and other programs to monitor and mix it’s likely you will need to separate the mic signal through your mixer. This is a common amongst streamers which means there are many video guides on the topic. So search away or consult the manufacturers guide to find a solution that works for your setup!

If working correctly you shouldn’t see the pitch meter or activity on the microphone level indicator when not speaking or singing. If problems persist make sure there isn’t any background noise being picked up by your microphone.