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Madden NFL 18 Help and FAQs

Last Updated: Aug 22, 2017 08:51AM PDT
This article provides help and frequently asked questions for the Madden NFL 18 Twitch Prime Promotion.

Madden NFL 18 Help and FAQs

This article provides help and frequently asked questions for the Madden NFL 18 Twitch Prime Promotion.

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  • Q. What is unique about the Madden NFL 18 campaign?
    • A. Twitch Prime and Madden NFL 18 will give Twitch Prime members 24 weeks of content providing Legend Players and collectibles for your Madden Ultimate Team throughout the NFL football season.
  • Q. Do I need a Twitch Prime membership to get Madden NFL 18 content?
    • A. Yes.
  • Q. How do I get my content for the Madden NFL 18 campaign?
    • A. Easy! Make sure your Twitch Prime account is currently active (either with a free trial or a paid membership) and claim the Madden NFL 18 content by clicking on the “Start your free Trial to Claim Now” button on the Twitch Prime Madden NFL 18 webpage here. Content that is currently available will be sent directly to your game account.

      You will be need to connect your Twitch account to your EA Account before content can be delivered. Go here to link your accounts.

      If you don’t have a Twitch Prime membership you can sign up for a free trial here.

  • Q. What is the OVR (or overall rating) for Legend Players?
    • A. The OVR for all Legends is 83. For more information on OVR please go here.
  • Q. What are the collectibles for?
    • A. When you combine four collectibles with one of your Legends the OVR will increase to 90.
  • Q. When will I get the latest Legends content?
    • A. Once you claim the Madden NFL 18 content, a new Legends will be delivered to your game account on Saturdays throughout the NFL Season. Please note it may take several hours to deliver the content to all Madden fans so please be patient if you don’t see the content right away.
  • Q. What happens to my content if I no longer have a Prime membership or my Free Trial expires?
    • A. Once you claim your Madden NFL 18 content, all content that is delivered to your game account is yours to keep, subject to any Electronic Arts rules or policies that apply to the content.
  • Q. Do I continue to receive content if my Free Trial expires?
    • A. No, you need to be a Twitch Prime member to recieve content as long as the offer is available.
  • Q. Do I get the content I missed if I join Twitch Prime and claim the Madden NFL 18 content after it has started?
    • A. No. You will only receive content that is currently available.
  • Q. I see other games on the Twitch Prime Madden NFL 18 website. Do I have to claim each campaign separately?
    • A. Yes. Each game campaign is separate so you will have to claim each of them separately.
  • Q. Where can I get Madden NFL 18?
    • A: NFL Madden 18 may be purchased via the following links: