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Installing and Uninstalling the Twitch App

Last Updated: Mar 25, 2017 08:36PM PDT
Guide on how to install and uninstall the Twitch App and some solutions to common installing issues. This is a quick guide to show you how to install and uninstall the Twitch App from your computer.

Installing and Uninstalling the Twitch App

Guide on how to install and uninstall the Twitch App and some solutions to common installing issues.

Notice an error or have feedback for this article? Let us know!

This is a quick guide to show you how to install and uninstall the Twitch App from your computer.

This guide also includes solutions to common installing issues.

Installing the Twitch App

To use several of the features provided by Twitch you will need to install the desktop application. This is a fairly easy procedure, but we have a guide to help you through the process.

Safety

To help keep your computer and gaming accounts safe there are a few things you should be aware of when downloading the Twitch App.

Most important is that when downloading anything for Twitch (application, addons, mods, etc.) to always make sure you are downloading from download.twitch.tv or app.twitch.tv. We do not host anything on 3rd party sites.

Note: The only exception to this is that if you are receiving support from Twitch you may be given an alternative download link when troubleshooting.

Do not use Google to search for "Twitch" as this can lead to fake Twitch sites with compromised Twitch App downloads, though we do our best to catch those and take them down.

Make sure you scan all downloaded applications before installing them.


Twitch, nor any Twitch employee will ask you for your game accounts login information. Do not give out this information in any Twitch chats.

Please make sure that your Twitch account password does not match that of any of your gaming accounts.

Windows

Head over to download.twitch.tv to download the Twitch App.

The page will recognize your OS is Windows and the download link will be for Windows. Click on DOWNLOAD NOW.

HELPFUL HINT

The Twitch App will work on legal copies of Windows XP and newer.

You may get a popup to confirm the download and to save the file. Choose Save File and allow it to download.

Once download there will be a TwitchSetup.exe file waiting for you. Double-click to run it.

HELPFUL HINT

You may want to right-click and select Run as Administrator if you are having issues installing.

You may receive a Security Warning confirming if you want to run this exe file.

If you are prompted click on Run to confirm, and the application will start running.

Another window will pop up shortly to get the installation process started. To begin, click on Install.

Allow the Twitch App to prep and install the application. This can take a few minutes.

Once it has completed, you will receive a new popup to launch the Twitch App. If you are ready to get started using the Twitch App click on Launch.

The Twitch App will now launch, you will see some animations, then it will bring you to the login screen.

Use your Twitch Account Username and your password to log in.

Enjoy!

macOS

Head over to download.twitch.tv to download the Twitch App.

The page will recognize your OS is macOS and the Download link will be for macOS. Click on DOWNLOAD NOW.

HELPFUL HINT

Twitch App will work on legal copies of Mac OS X 10.9 (Mavericks) or newer.

Once downloaded there will be a Twitch.dmg file waiting for you. Double-click on it to open it.

Give it a few seconds to open.

You will now have the Twitch disk image on your desktop.

You will also get a pop up with directions for installing.

Click on the Twitch icon and drag it over into your Applications folder.

Now that the Twitch App is installed you'll be able to open it from the Finder, Launchpad, Spotlight, dock, or anything else. The first time you open a downloaded application, you'll see a warning. Agree to open the file by clicking on Open.

The Twitch App will now launch, you will see some animations, then it will bring you to the login screen.

Use your Twitch Account Username and your password to log in.

Enjoy!

Uninstall the Twitch App

This guide will show you how to uninstall the Twitch App using the native uninstaller in Windows as well as how to use CCleaner to help uninstall for both Mac and Windows.

Through Windows

From the Windows Start menu, select the Control Panel option.

For Windows 7 click Uninstall a program under Programs.

HELPFUL HINT

Windows 10 users can search for "Programs and Features"

Scroll down to the listing for Twitch, and click the Uninstall/Change button in the toolbar.

Using CCleaner

If the above doesn't work, try using CCleaner to assist in removing the Twitch App.

If you don't have CCleaner you can download and use it for free from Piriform's site.

Run CCleaner and click on the Tools button.

Click the Uninstall tab at the top. You should default to this tab when you first go to Tools.

Scroll through the list of programs installed on your machine until you find the Twitch App. Click on Twitch App.

Click on Uninstall on the top right side.

Follow prompts to uninstall the Twitch App by clicking on Yes.

 

[ERROR] Product Already Installed

If you get the following error:

Another version of this product is already installed. Installation of this 
version cannot continue. To configure or remove the existing version of 
this product, use Add/Remove Programs on the Control Panel.

 

It will look similar to this error below.

Solution #1

Try to uninstall through the Control Panel like mentioned in the error.

However, for some people this may return an error telling you that you cannot uninstall it, or you may be unable to find the Twitch App to uninstall.

Solution #2

If you are unable to uninstall the Twitch App give our alternative installer a try. We have an alternative install located at this link:Alternative Twitch client Link

HELPFUL HINT

It is very important to only use install links for the Twitch App that are from official Twitch sites or verified Twitch Support team. Fake Twitch Sites or 3rd Party Download sites could have compromised Twitch App installs that could result in the Twitch App not working, but put your game accounts, shopping or bank accounts, and any other personal information on your computer at risk.

 

Contact Support

Something go wrong? Send us a ticket and our team will be here to assist you!