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Whispers FAQ

Last Updated: Mar 17, 2016 01:01PM PDT

Whispers FAQ

Find answers to the most Frequently Asked Questions for Twitch Whisper Functionality!

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It’s official! The Whispers web beta is over and the full update is now available to everyone on Twitch. This means that whether you are on the Twitch website, or using the Twitch iOS or Android app, you can now seamlessly Whisper to your friends.

Jump to: Frequently Asked Questions


 

How To Use Whispers


Initiating Your First Whisper
You can now start new Whispers through a search bar in the Whisper List window. Just type the username of the person you want to Whisper to and select them through the search. You can still start a new Whisper conversation by typing /w <username> into chat. After you have started a conversation, you will see it added to the list of active conversations to the left of global chat.

Searching for Someone Specific
Looking to message someone specific? Within the Whispers List window, you can now use the handy search function to find a list of relevant Twitch users. After you have found who you want to Whisper to, click his or her username to initiate a conversation.



Receiving Whispers
When you receive a Whisper from another user, a new window will appear. If you are offline or away from Twitch, you can still receive new Whispers. The number of new Whispers since you have been away will be shown alongside the appropriate conversation.

Managing Whispers and Potential Spam
You can minimize new Whispers as they come in. Also, if the badge updating is too disruptive, you can also turn off notifications for any specific 1:1 conversation.

To help you manage spam, Twitch has also made it much easier to get rid of unwanted messages as they come in. When you receive Whispers from accounts you have never talked to before, you will see a button to report the account for spamming. This will block that account from sending you additional Whispers, and it will help Twitch identify who the spammers are so they can’t spam others.

Better Notification Management
Twitch knows that there is nothing worse than missing a new speedrun WR or a pentakill, so to ensure you can watch your favorite broadcaster uninterrupted, there is now a Do Not Disturb (DND) mode in the Whispers Settings menu.



When enabled, DND prevents incoming Whispers from popping up a new conversation window. During this time, your Whispers count will continue to update and you can always access new messages in the main Whispers List window.

Receiving too Many Messages
In addition to blocking Whispers from strangers, you can also now mark all messages as read via your Whispers Settings.
 

Frequently Asked Questions

  • Q: Are there any remaining bugs?
    • A: Click here to find out if any bugs are known by the Twitch development team.
       
  • Q: What are my options for managing spam?
    • A: Twitch has made it much easier for you to get rid of spam as it comes in. When you receive Whispers from accounts you have never talked to before, you will see a note at the top of the message and a button to report the account for spamming. This will block that account from sending you additional Whispers, and will help Twitch identify who the spammers are so they cannot spam others.
       
  • Q: Are my Whispers saved?
    • A: Yes, Whispers are saved, even when you are offline. In the future, they will also be synchronized across web and mobile, so you will never miss a message.
       
  • Q: How do Whispers work with Theater Mode?
    • A: Currently, Theater Mode works the same as the default mode. If you do not wish to see Whispers when in Theater Mode, you can turn on Do Not Disturb so that nothing pops up.
       
  • Q. Will Whispers work in Popout or Dashboard chat?
    • A: No, currently Whispers only work on the Directory and Channel pages.