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I cant change images

FreeRotation Feb 21, 2013 09:15PM PST

When I go to design and try to upload background banner and picture for the video Hit the button to continue and i have to log back in and nothing has happened so umm wtf?

Up 0 rated Down
Support: Twitch Staff Feb 27, 2013 01:16PM PST

Do you get logged out after making the change? Or do you upload the pic, save it, it says "Profile updated? or similar, and then it doesn't appear?
Up 3 rated Down
bullcheat: Mar 20, 2013 08:53AM PDT
I'm having a problem just like that.

I already double check the requirements for the images, but I cant change at all, it tells me that "There was a problem processing you image" or "Unable to update profile" .

I'm about to give up ...
Up 2 rated Down
Support: Twitch Staff Mar 20, 2013 10:32AM PDT
Hi, I will check this. Please attach your images.
Up 1 rated Down
The_Barbarus: Mar 29, 2013 11:45AM PDT
hi i am having that exact problem right now i go to upload pictures it said upload complete i then go to my channel and there is nothing there i dont know what to do please get back to me fast so i can stream
Up 4 rated Down
littleshreder1: Nov 22, 2013 10:38AM PST
I have a similar problem, whenever i try to change anything in my settings i.e profile banner, profile picture, it will always take me back to the login page.
someone please help me !!!!
Up 5 rated Down
Support: Twitch Staff Nov 22, 2013 10:38AM PST
Try clearing cache and cookies, then re-login and try again.
Up 0 rated Down
DWcrow13: Jan 10, 2015 09:17PM PST
I cleared my cache and cookies an even restarted my computer several times an this is still happening to me. every time I try to change any settings at all it sends me back to the log in page. please help, I really want to start using twitch regularly and often but its hard when I cant even change settings.

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