Hi, I have been watching streams on twitch for about 6 months, but all of a sudden I am lagging all the time when viewing, But it's a lot worse when watching replays rather than watching live, There are no issues with my connection I have a steady 100mb/s download speed 14mb/s upload. My ISP is VirginMedia in case there are any known issues with connectivity. I used to watch everything on max quality and be fine, but the last month or so I have to watch on the lowest setting and it still lags. But when watching replays I have the quality on the lowest settings and it pauses every 5 seconds for about 10 seconds. I've even left it for about 30 mins came back and watched 5 mins before it started lagging again.
I'm not sure why I am having these issues, every other website seems fine, my internet is working properly. The problems are only with Twitch.
Thanks in advance
Unfortunately, it’s not uncommon that TWC throttles service to our site. Has anyone tried a traceroute to Twitch when you’re trying to watch in order to see how many hops your ISP goes through to get to us, as well as response times?
Has anyone also tried using the beta url? beta.twitch.tv
Blue5hroom – That means your ISP does not provide a reliable route to our site. You may want to contact them and ask why.
Lag isn’t always just on the viewer side. A broadcaster with a slower machine or unreliable ISP may be presenting the lag that you see. I know my test machine is not a gaming machine and when I try to play a game and stream, it lags. Sometimes machine processing just isn’t good enough.
Turbo changed nothing about how we serve video requests. If we are not under heavy load and you are experiencing lag, it may be one of several things:
1. Broadcaster has lag.
2, Your ISP is not providing a consistent route: Try a traceroute to see how the number of hops and response times. There are a few ISPs that throttle service, including Comcast and Time Warner.
3. beta.twitch.tv working where twitch.tv does not is a prime example of how an ISP may throttle a site. They throttle twitch.tv but did not include include a wildcard in front or have not yet throttled beta.twitch.tv.
If you’re coming from outside of the US, VODs may not perform as well due to the length of route (to San Francisco) and our limited VOD service. Our focus is primarily live streams over VODs. Thus, depending on the current load on our VOD service, we may not have enough bandwidth to serve your request.
It’s possible Dale TV is lagging and not you.
Would everyone be willing to try what’s in this Reddit: http://www.reddit.com/r/leagueoflegends/comments/192e4a/after_2_years_of_unwatchable_twitch_streams_i/
Can folks with this issue please give us info here: http://bit.ly/Yyo9JD
To tell us more about your lag issue, please fill this out: http://bit.ly/Yyo9JD
For a possible workaround, try this: http://mitchribar.com/2013/02/time-warner-cable-sucks-for-youtube-twitchtv/
True, some users found the Reddit thread confusing. This one was a bit more succinct. We’re trying to determine if this helps anyone outside of TWC customers.
Other stream services are not the same as Twitch. Not sure which stream services you use, but are they VODs or live streams?
Azubu and YouTube use different service than us. We use RTMP for video. We are changing later this year to HLS.
ISPs simply don’t like live video, notably our live video, because it is one of the most resource intensive operations (thus costly) for them to deliver. So many choose to throttle. And they’ll sell you on a speedtest when the speedtest route is a predefined route that is optimized for the best return score, and not indicative of doing a resource intensive operation, like live video.
Other differences here:
Azubu: Doesn’t have our traffic volume, and thus far has chosen the most expensive way (sustainable?) to start out.
YouTube/NetFlix/Hulu: Hugely VOD based, thus longer buffering for (sometimes) smoother display.
Are you referring to watching VODs or live streams? They are two very different products. Can you provide a traceroute to live.twitch.tv?
Also, own3d.tv is out of business.
That’s a lot of hops and it still does not seem to reach our CDN (Level 3). You may want to call and ask your ISP.
BlackWings3 – Peering with ISPs is done by another group. I’ve made the recommendation to do so, but these processes take time as ISPs first want money for such a deal.
You should ping or tracert to live.twitch.tv, not beta.twitch.tv.