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Twitch profile redirecting to Justin.tv

xingped Nov 22, 2012 04:29PM PST

Every time I go to view my channel, it automatically redirects me to Justin.tv. Why is this and how can I stop it?

Up 1 rated Down
Jason M: Twitch Staff Dec 05, 2012 12:34PM PST
Hi,

This could be for a number of reasons, such as when the account was created or what type of content you broadcast. To change, login to your Justin.tv account and change the Category setting to "Gaming". After a short delay, the account will appear on Twitch.
Up 13 rated Down
HelloInterloper: Dec 17, 2012 01:53PM PST
I'm having this same issue. When I try to switch to Gaming like you say, I get this error:
If you would like to stream gaming content, please sign up for an account on Twitch instead. It's powered by the same technology as Justin.tv, but the experience is optimized for gamers.

So in other words, I cannot save it to Gaming.
However, I'm logged in on twitch.tv with the same account name, so what do I do?
Up -1 rated Down
maplestory4ever: Dec 17, 2012 01:53PM PST
I did that Jason and this is the message i got: If you would like to stream gaming content, please sign up for an account on Twitch instead. It's powered by the same technology as Justin.tv, but the experience is optimized for gamers.
Up 8 rated Down
Jason M: Twitch Staff Dec 17, 2012 02:01PM PST
Hi,

I have switched your account back to Twitch. Going forward, Twitch and Justin.tv will be separate sites. Thus, if you want to watch JTV content, you will need to create a new account on that site.

Sorry for the inconvenience.
Up 2 rated Down
SuperMarathonBros: Dec 17, 2012 04:46PM PST
I'm having that same issue. Could you switch my account to Twitch as well, Jason?
Up 4 rated Down
Wolfsur: Dec 18, 2012 10:41AM PST
Hi, Jason could you please switch my justin.tv account to twitch.tv, I can sign on with twitch, but cannot change my category. Thanks.
Up 1 rated Down
globooooo: Dec 18, 2012 10:41AM PST
Hi. I am having that same issue as welll, Jason. Can you switch my account to Twitch too? Thank you.
Up 4 rated Down
ReinaNox: Dec 18, 2012 10:41AM PST
I have the same issue. Can't switch back to "Gaming" category. Could you please help me with this?
By the way, how do I set my Twitch channel language to "Traditional Chinese" like Justin TV? (not UI, I mean in the setting)
It seems there's no other options besides English.
Up 17 rated Down
Jason M: Twitch Staff Dec 18, 2012 10:44AM PST
Hi globooooo, Wolfsur, ReinaNox and the rest,

This should be done for all of you. This means your account is permanently on Twitch.

If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: http://www.surveymonkey.com/s/JKPZSQW
Up 6 rated Down
TheRhodan: Dec 18, 2012 02:09PM PST
Can you please change my channel category back to gaming too?

I just changed it because I wanted to try something, I never actually plan to stream anything besides gaming content so twitch.tv would be the better site for my channel.

Thanks in advance,
Lennart "TheRhodan" D.
Up 3 rated Down
n4zroth: Dec 18, 2012 02:09PM PST
Hi,
thanks for undeleting my account :-)
If you have the time, please switch mine to twitch as well. Thanks in advance and for the quick help!
Up 3 rated Down
Jason M: Twitch Staff Dec 18, 2012 02:09PM PST
Done and done
Up -3 rated Down
lunacy88: Dec 18, 2012 03:32PM PST
Jason my man, same problem here, can't change justin.tv to gaming :( halp!
Up 8 rated Down
Jason M: Twitch Staff Dec 18, 2012 03:33PM PST
Done lunacy88
Up 4 rated Down
riicchann: Dec 19, 2012 09:31AM PST
Could I get reverted back too? I have the same problem just now. :[ haaaaalp
Up 0 rated Down
Jason M: Twitch Staff Dec 19, 2012 09:34AM PST
riicchann - good to go
Up -3 rated Down
NitroCatPL: Dec 19, 2012 02:36PM PST
I have the same problem. Can I please to change my channel category to gaming please?
Up 7 rated Down
Jason M: Twitch Staff Dec 19, 2012 02:38PM PST
Done
Up -1 rated Down
Seurimas: Dec 21, 2012 08:03PM PST
Hi, since this seems to be the solution to the problem, can I get this done for my channel as well?
Up 9 rated Down
NastyPlot: Dec 21, 2012 08:04PM PST
I would greatly appreciate if I could have my account changed as well. I only plan on using Twitch from here on out.
Up 9 rated Down
seboard: Dec 21, 2012 08:04PM PST
Hello, I have the same problem :/ Can I please to change my channel category to gaming please?

Thank you in advance! :)
Up 4 rated Down
Hikaritou: Dec 21, 2012 08:04PM PST
Could you change our category back to gaming? We made the switch unaware that the ability to switch between the two platforms was cancelled. Thank you!
Up 10 rated Down
sodesga: Dec 21, 2012 08:05PM PST
Hi, Jason
I just changed it because I wanted to try something ,too
could you please switch my justin.tv account to twitch.tv
Up 7 rated Down
sakixi: Dec 21, 2012 08:06PM PST
I'm having that same isuue, too.
Could you switch my account to Twitch?
Up 1 rated Down
CLiiNcH: Dec 21, 2012 08:06PM PST
Hello Jason I am have the same problem as well can you please switch my category back to gaming because every time i try to switch it won't let me and give me an error. Thankyou
Up -3 rated Down
Anzecha: Dec 21, 2012 08:07PM PST
I have the same problem, would it be possible for you to switch my channel to twitch as well? I just started streaming and i'm finding this quite confusing.
Up -5 rated Down
Thronewolf: Dec 21, 2012 08:07PM PST
Same problem. Sent an email before I saw this thread though, whoops.
Up -5 rated Down
NinjaTunaGaming: Dec 21, 2012 08:08PM PST
Same problem here. Please fix it
Up -9 rated Down
Alvinhu1: Dec 21, 2012 08:09PM PST
Hey Jason, same problem here, can't change justin.tv to gaming!! Help please :D
Up -2 rated Down
KiriyaKite: Dec 21, 2012 08:10PM PST
I have the same problem. Can I please get a change to gaming category as well?
Up 15 rated Down
Jason M: Twitch Staff Dec 21, 2012 08:11PM PST
I have made this change for everyone. For some of you, I need to perform an additional config step. Please be patient.
Up 6 rated Down
Holly764: Dec 22, 2012 01:59PM PST
May you move mine to the gaming category also? I can't swap my channel to Twitch from settings (On JTV) I wish to keep same username so I don't want to register another.

Thanks in advance :)
Up 4 rated Down
ImTheFBI: Dec 22, 2012 01:59PM PST
Having the same problem as well. Can I get a changeover as well? Very much appreciated :D
Up -7 rated Down
Taetime: Dec 22, 2012 02:00PM PST
Same issue here, please change me too.
Up 4 rated Down
Phil9l: Dec 22, 2012 02:00PM PST
Hi, Jason!
Could you switch my account to Twitch?
Up 0 rated Down
Dynacore: Dec 22, 2012 02:01PM PST
hi there i have the same problem i want back to twitch but i cant
so please switch me back :)
Up 4 rated Down
Alakki: Dec 22, 2012 02:01PM PST
I got the same problem, could you turn my account into a twitch only too?
Up 7 rated Down
Godofnopants: Dec 22, 2012 02:02PM PST
Please switch me over to twitch as well. Your "similar threads" finder before posting a new question was very helpful to find this thread!
Up 22 rated Down
Jason M: Twitch Staff Dec 22, 2012 02:02PM PST
These are all done

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