Support Center Welcome, Guest Login
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Stream goes live but screen stays black

t00tie Nov 10, 2013 01:45PM PST

As the title says, the stream says it's live but the screen stays black and neither can I hear anything.
Video's and chat work fine.

-FireFox 25.0
-Flash 11.9.900.117 (11.9 r900)

Clearing cache didn't help, so any suggestions would be welcome.

Up -3 rated Down
Aaron Clay: Twitch Staff Nov 18, 2013 10:27AM PST


Sorry for the delay in response. Are you still having this issue?

Up 2 rated Down
tamzkie123456789: Jan 25, 2014 03:14PM PST
the same problem experiencing now.. last week it was okay, no problem at all.. but now, suddenly i can't see anything or hear anything and its shows LIVE. can someone assist me on how to fixed this..? thanks..
Up 1 rated Down
zoeydcouture: Mar 26, 2014 01:05PM PDT
i have the same problem it started yesterday. I cant watch the stream or here the stream but the chat works fine.

Can you please help did i get ip banned or anything ??
Up 0 rated Down
shihirogaming: Apr 01, 2014 08:51PM PDT
I'm now having the same problem, just randomly started to happen. I have cleared the cache a billion times already.
Up -4 rated Down
qdogg88: Apr 23, 2014 07:12PM PDT
Now it's happening to me too. Full screen works but I want to chat too. It was working before.
Up 0 rated Down
thedeadful: Oct 27, 2014 06:24AM PDT
i am having the same problem. when i try to stream it just stays black and keep trying to load. pls fix this. i dont know what to do against it.

Post Your Public Answer

Your Twitch user or channel name (required)
Your Twitch registered email address (required)
Answer (required)