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stream not loading

helllyeahh Jul 26, 2013 04:29AM PDT

As of today I can't open any streams. I have adblock disabled, but it just won't load after the initial ad. I can see how many people are watching the stream, but it's stuck on an old frame.

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Aaron Clay: Twitch Staff Jul 26, 2013 11:58AM PDT
Does it work if you're logged off?
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Yarumasi: Jul 29, 2013 11:21AM PDT
Same problem. Two days now I've had it. Logged in or off, cookies cleared, cache empty, new browsers, nothing works. I can't watch anything.
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koji2k12: Jul 29, 2013 11:21AM PDT
i have the same problem i disabled adblock logged out cleared cache it just says my video could not load i dont have any internet issues at all
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loweredcrowd: Jul 29, 2013 11:21AM PDT
Im having a similar problem. Yesterday it all worked fine, but today I can't load any streams, it just says "Loading stream" and after a while i get to report the problem. I've deleted both cookies and cache, none of it seems to work. Please help.
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Yuuto84: Jul 29, 2013 11:21AM PDT
pretty mutch have the same issue, streams either auto d/c or stop at loading video. both firefox (with or without addons) and IE doesnt work, if its relevant i live in sweden.
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wowsteffen: Jul 29, 2013 11:21AM PDT
I have the same problem, no streams loads, its just a grey screen
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chasepettit: Jul 29, 2013 11:21AM PDT
I have this same issue, but specifically just with that Halo Spartan Assault ad. That ad runs very slow and jittery and all I see is a black screen after it's done. If I refresh until I get a different advert, everything works fine.
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carkagerschen: Jul 29, 2013 11:21AM PDT
I got the exact same problem. I don't even have adblock installed. The only thing I can see is chat and the ads. I can also watch videos/highlight.

All the live streams get stuck on loading video and just show a grey screen with live in the top right corner. I tried it with chrome, firefox, IE, also cleared all the caches/cookies I can think off. Even reinstalled flashplayer. But it still gives the same problem.

I doubt it is a network problem, since another computer on the same router does show the streams.

Regards,

Up -242 rated Down
Aaron Clay: Twitch Staff Jul 29, 2013 11:26AM PDT
Can you guys please fill out this? http://bit.ly/13n8MGo I'm collecting data for our engineers to look at.
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runningflx: Aug 05, 2013 09:27AM PDT
Hi, my viewer has tis problem, too. Tewy can't open my Channel, or my Profile,

the only thing u wil see is
"running" in the top left corner of the white browser TAB.

me by myself can open my stream while i'm streaming if i use some different links, so enter this page, like from my dashboard, my message or my favorite following.

Next problem is sometimes the Website design is the new one , sometime the older.

it switches permanently.
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adihashs: Aug 07, 2013 01:49PM PDT
Same over here since yesterday >_<..

Was there an update that messed everything up for us? since most have got it since yesterday or 2 days ago.
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Aaron Clay: Twitch Staff Aug 07, 2013 01:50PM PDT
We have site and network updates multiple times a day for different issues and optimizations, so "yes" - that's why I need to collect the information so that they can figure out what they did to fix it.
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kamonsimon: Aug 09, 2013 12:20PM PDT
Same over here since yesterday
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Guest: Aug 12, 2013 12:43PM PDT
I have the same problem. The streams won't load on my pc (no matter what browser and despite clearing cache etc.). But the streams work on my tablet using the twitch app. So it has nothing to do with internet service provider, bandwith etc. The problem arose about the same date that all other here have experienced it from - somewhere late July.
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h0w1tw0rk5: Aug 12, 2013 12:43PM PDT
Same over here... Nobody who got a solution??
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adihashs: Aug 12, 2013 12:43PM PDT
How come you guys still have no idea what the problem is O_o, its been quite a while now.
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Aaron Clay: Twitch Staff Aug 12, 2013 12:44PM PDT
With close to 40 million users, there's a few kinks here and there that we have to check and work out.

@guest different browser? We need to know exactly what you have tried

@ho2tw0rk5 We need to know what you've tried

@adihashs It's a problem for a small percentage of viewers. This is the help site, so you're going to see a lot of questions here, more so than the average user (who doesn't ever need to come here)

@kamonsimon ISP, location, what have you tried?
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adihashs: Aug 21, 2013 10:16AM PDT
Still got it.. are you guys still working on it ?
Up -94 rated Down
Aaron Clay: Twitch Staff Aug 21, 2013 10:18AM PDT
We're having some problems duplicating it (which is necessary to know if anything we do fixes it. What kind of ping do you get to twitch.tv, and if anyone is able to test a VPN does that fix it or no?
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lofblad007: Aug 22, 2013 02:15PM PDT
can't load streams when im home, i have tryed with 2 phones and 3 computers. can't load them but looking at old streams work
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Dynamy: Aug 23, 2013 10:57AM PDT
Just started happening for me this morning. I can watch them fine on my phone and the directory, etc loads fine but no stream loads. The chat loads but the video just stays on 'loading channel data'.
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Wikipedi4: Aug 23, 2013 10:57AM PDT
Whenever I go on a stream page I just get the 'loading stream' text but it never loads and stays as a grey video. Chat loads fine and oddly the featured video on the main page plays fine but once if I try to watch it from the stream's page then it just grey screens. I have never had this problem before. I use firefox and safari and I've cleared my cookies/cache without success.
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kunsti2011: Aug 23, 2013 10:57AM PDT
I have a similar problem. If I try watching a specific stream all I get is Loading channel data... I have tried logging off, other browser. The only streams that are working for me are the featured ones on the main page.
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yonnkos: Aug 23, 2013 10:57AM PDT
Got the same problem. Since yesterday, i cant watch any stream, all of them are grey and loading channel data :S
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i_xelo_i: Aug 23, 2013 10:57AM PDT
Another thing I just found out that maybe lead to you solving the problem if other people have exactly the same problem as I.

to sum it up with examples:

I _can't_ watch:
http://de.twitch.tv/riotgames?utm_campaign=frontpage_player_click&utm_source=http://de.twitch.tv/&utm_content=riotgames
or any other user channel directly

I _can_ watch:
http://de.twitch.tv/
what there is currently being shown.

Also for example I can watch stuff on twitch over "http://speedrunslive.com/races/#!/live" where they have small windows of the streams of twitch.

So, the problem is definitly from twitch. Since I can watch streams if I use other sites that just catch the stream window.

Hope this helps you to solve this problem that many people recently got.
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i_xelo_i: Aug 23, 2013 10:57AM PDT
Hey, since today I also can't get any stream to load except for the main stream on "twitch.tv" but also if I switch to the channel page of the mainstream shown on "twitch.tv" it will also no longer load.

I changed nothing on my system since yesterday, also checked if there were auto-updates but there were none.
So my conclusion would be that its not working because you changed something.
Another bit of evidence would be that I can still see the main stream on "twitch.tv" but not the channel page, for example right now that would be - - -

"http://de.twitch.tv/riotgames?utm_campaign=frontpage_player_click&utm_source=http://de.twitch.tv/&utm_content=riotgames"

on the main page from twitch.tv its working but not on this URL - for me.
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LowStanceMovement: Aug 23, 2013 10:58AM PDT
Just got this problem today. Was watching twitch this morning perfectly fine. Loaded up a stream when I got home a few hours later and the screen was stuck at "Loading channel data..." with a gray screen. Been trying for a couple of hours and no luck. Chat loads but stream doesn't. Text at the bottom of the browser says it's "Transferring data from api.twitch.tv..." and as soon as I go in another tab and go back it says stopped. Front page streams load fine and I can watch VOD's. Tested it in another browser and it does the same thing. Cleared cookies, cache, logged out, disabled add-ons, restarted router, restarted computer. Nothing. Tested streams on the mobile app and Xbox app and they load fine. My ISP is TWC.
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KnockFan: Aug 23, 2013 10:58AM PDT
I am also having the same problem as of today. I can only use Safari as my browser. I have tried clearing my cookies and cache while logging off and on. No results there. Whether I am logged in or out, I cannot watch anyone's stream, but the chat seems to work fine. The similar traits I've seen so far are a blank screen and "Loading channel data..." However, the front page of Twitch works. I've also been able to watch Twitch streams outside of Twitch, such as using SpeedRunsLive.com and SaltyBet.com.
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theodrin: Aug 23, 2013 10:58AM PDT
Stuck on "Loading channel data" for every stream.
Filled out the google survey you put up aaron. I personally time out on the 10th hop on the tracert to live.twitch.tv

Weird thing is that my laptop and iPad have the same issue and get stuck on loading, but my iphone can load streams fine. They are all connected to the same WiFi network .
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deSINtigrate: Aug 23, 2013 10:58AM PDT
Okay, so I just started to have this problem (where it just says loading video). Anyways I tried restarting my laptop, clearing cache and cookies but have had no success. EXCEPT, when I use google chrome it works like a charm. So, it seems, atleast for me internet explorer will not load the videos correctly. Sorry if this was confusing.
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Bojuuu: Aug 23, 2013 10:58AM PDT
In the main page i can view streams ... no problem .. but when i select personal stream i get stuck at Loading channel data .. this problem is like from 1 hour .. i was watching a stream just fine when i decided to switch to another streamer and then the problem happened .. i am using mozilla .. don't have any addons no add blocker no nothing ... but i can load streams with IE just fine ><
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Kavukamari: Aug 23, 2013 10:58AM PDT
I'm having a similar problem except that twitch stream embeds load fine, but accessing from the main twitch site does not

currently running firefox with any twitch-related addon disabled on slacko linux
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darkadii2: Aug 23, 2013 10:58AM PDT
I have pretty much the same problem but i found out that i can watch streams from different sites like solomid.net and it works fine
Up -169 rated Down
Aaron Clay: Twitch Staff Aug 23, 2013 11:01AM PDT
Please fill out this form guys! It *really* helps out: http://bit.ly/13n8MGo
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noble777: Aug 26, 2013 09:39AM PDT
I got the same problem, Streams won't load it says {(x)Loading video Data}. I can see people chatting, but the live stream does not load, it's a grey screen. I can only see the live stream on the main twitch page. 5 days with this problem. I tried restarting computer, clearing history, cache, reseting browser, and nothing. Help!
Up 13 rated Down
ZZHawks: Aug 26, 2013 09:39AM PDT
Any progress on this issue? I have been without streams for about two or three weeks now and I'm really starting to get annoyed.

What I have tried:

4 Different Browsers
Clearing Cache
Opening ports,
Restarting Computer and Router
Private Browsing
Signed Both in and Out
Turning off Ad-Block
Deleting Cookies
Reinstalling Flash

Additional Information:
It is a computer issue, not a network issue because my brother can watch streams fine on his computer and I can watch them on my iPod. My tracert goes to the 5th server before it starts timing out. This happened to me the day after I downloaded a proxy server (coincidence?), also I can watch VODs and ads will load but streams will not.

P.S. I have filled in the form already.
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subbie6: Aug 26, 2013 09:39AM PDT
I have had the same problem for 2 weeks now and i thought id check out if theres a solution,first of all it just freezes at the "loading channel data" screen but the chat shows for the stream still.Heres what i tried: loading it logged out,loading it logged in, every other program/tab off except for twitch,restarting my computer restarting my wireless internet,turning airport on then off, i cleared the cache and cookies.Thats all of it! other info that may help or not im not sure :P,i am using a mac osx version 10.6.8 my internet service provider is sasktel. thats all i can say about the problem -Subbie
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Red_Star55: Aug 26, 2013 09:39AM PDT
Mine is having all the same problems. Not sure how this form is going to help me out at all since you've been taking information about this problem for over a month already.
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LowStanceMovement: Aug 26, 2013 09:39AM PDT
Any luck so far? I still have the problem. It's not that much of a problem since I can some streams I watch get on the front page, but nonetheless I still would like to see other streams that don't get featured as often. I don't know if anyone else is having the problem still so any updates would be nice twitch!
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Lnfrared: Aug 26, 2013 09:39AM PDT
For some reason, any stream I go to on twitch, the channel data NEVER loads! Only the chat loads, and the video just stays black with the "Loading Channel Data" message on the bottom... Can I get some help please? It used to work fine, and I tried clearing cache!
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creartive: Aug 26, 2013 09:39AM PDT
i have the same problems, the screens only work on the main feature channel page, but when I go to their page to keep watching, I get the loading data...... same from all the streamers I try to watch....I use 2 computers, only one is giving me the problem in here.
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folk13: Aug 26, 2013 09:39AM PDT
Have also been having this same problem the last few days. Not able to watch streams directly from twitch itself but if its embedded through another site it works fine. Have filled out the form hope it helps to get this resolved quicklyt.
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Toxins_Virus: Aug 26, 2013 09:39AM PDT
I have the same problem with streams not loading. It's been a week since i've been able to watch a stream. Has there been any progress made with this issue?
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Teelin: Aug 26, 2013 09:39AM PDT
The featured stream on the main site works. If the stream is bound on another site it also works. Everything else doesn't.
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mmage09: Aug 26, 2013 09:39AM PDT
Still getting nothing but "loading channel data" when I visit every stream, but the twitch.tv main page streams work fine. Using Firefox, worked perfectly fine as of last Wed, and I haven't updated a single thing on my end. Twitch clearly did something to completely break it.
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Cesota: Aug 26, 2013 09:39AM PDT
I'm having the same problem since yesterday with my smart tv, I was only able to watch the broadcasts outside the Twitch TV as solomid.net and SpeedRunsLive.com.....

I can watch the broadcasts through my android and desktop, all accessing the same router ...
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sci0n: Aug 26, 2013 09:39AM PDT
I have filled that form out and nothing has been done.
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Noble777: Aug 26, 2013 09:39AM PDT
"Whenever I go on a stream page I just get the 'loading stream' text but it never loads and stays as a grey video. Chat loads fine and oddly the featured video on the main page plays fine but once if I try to watch it from the stream's page then it just grey screens. I have never had this problem before. I use firefox and safari and I've cleared my cookies/cache without success" Same thing is happening to me, This started about 2 days ago. There is a virus in the Twitch MATRIX!! I thought I was the only one, but I started searching for answers and stumbled on this thread. TWITCH FIX THIS PLEASE!!
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Alisro: Aug 26, 2013 09:39AM PDT
Streams just display gray screen and at the bottom it says; Loading Channel Data and stops there. Please fix soon.
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KnockFan: Aug 26, 2013 09:39AM PDT
I've filled out the form. Hopefully, this problem will get fixed ASAP. Here are some other notes. I can watch other streamers' Highlights and Past Broadcasts, but I cannot watch my own Past Broadcasts. Mines pretty much gets shown a "Loading Channel Data..." to a "Failed to Load Video." Currently, I am using Multitwitch to watch Twitch streams in general. When I used a different computer with a different browser [10.6.8 Mac w/ FireFox], Twitch is working fine. I am also able to watch my own Past Broadcast with the other computer. I may use Safari with the 10.6.8 Mac to check out if that works as well.
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Apfelsator: Aug 26, 2013 09:39AM PDT
I got the same problem:
"Whenever I go on a stream page I just get the 'loading stream' text but it never loads and stays as a grey video. Chat loads fine and oddly the featured video on the main page plays fine but once if I try to watch it from the stream's page then it just grey screens. I have never had this problem before."
I'm using Firefox and filled the form(http://bit.ly/13n8MGo).
Up 11 rated Down
MaxiJrpg: Aug 26, 2013 09:39AM PDT
Happend to me while watching a stream. Cant watch streams or old videos anymore since two days. It says "Loading channel data" doing nothing or "Failed to load channel data"... I filled out what you posted and hope, it will work again :(
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Hanslord: Aug 26, 2013 09:39AM PDT
Srsly how it could works a lot of months and then it doesent work anymore????? Just stupid. What kind of noobs did work on that shit? I mean you got the monopol on gameing stream shit and you are not eorking on this issues???? I mean a lot of streams lags as hell you cant watch it on 1080 720 is max. So iam from germany and i think you should work day and night at this shit to keep it running.

The problesith loading vhannel data got so many ppl they all should fill out your paper and load up some shit pictures with tracerroutes??? Comon... Its a simple problem and you should find it fast if you are interessted on it... Just my 2 cents..
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guest: Aug 26, 2013 09:39AM PDT
same problem... spotlight homepage stream works.. all other stream grey loading channel data.. chat works.... im on a 10.5.8 mac os x , cant dl any newer versions of adobe because of old mac book and im using firefox
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kingplox: Aug 26, 2013 09:39AM PDT
So when I go to watch streams or stream myself It says that the streams are still loading but the chat works. My friends can view my stream and other peoples streams I try to watch I am currently filling our your form if there is anything i could try to resolve my problem I am willing to do it.
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Darkadii2: Aug 26, 2013 09:39AM PDT
Hi everyone, I resolved this problem by unistalling my adobe flash player and install new one. I had this problems for few days and finally i get rid of it. Hope it will work for you guys
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Sci0n: Aug 26, 2013 09:39AM PDT
OK I made a new channel and the streaming worked fine!

GO back to my old one and did not work at all
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swandaddy: Aug 26, 2013 09:39AM PDT
i tried to fill the from out but on my kindle i have no clue how to go about running the required trace command. Everything works fine on the desktop, just get the same message and gray screen as everyone else on the kindle fire.
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Chewwiiee: Aug 26, 2013 09:40AM PDT
Tried running on various browsers, still won't work.
Up -66 rated Down
Aaron Clay: Twitch Staff Aug 26, 2013 09:44AM PDT
Proxy servers sometimes get IP banned because a user has maliciously used it to attack someone or spam, etc.

UPDATE: I've noticed a *lot* of you guys are using old versions of flash. Make sure to check what you have here: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
It should be .94 at the end if possible.
If it is .97, follow our guide on how to disable pepper based flash: http://help.twitch.tv/customer/portal/articles/915875-disabling-google-chrome-s-built-in-flash-player
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amaze07: Aug 28, 2013 10:22AM PDT
It has been the same for since last week!! did not change anything and have tried all the solutions I can find but nothing works! I go onto a stream chat loads up find then I am stuck on "loading Channel data..." I left it over night the other day and was still on that page!!
Up -4 rated Down
Sahasra: Aug 28, 2013 10:22AM PDT
I downgraded flash because i had crashes on Firefox few weeks ago, after updating flash it works now
Thanks a lot
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Oyajitchi: Aug 28, 2013 10:22AM PDT
I have a Mac 10.5.8 and I can't download other versions of Adobe nor can I download newer versions of Google Chrome. I've had this problem for a couple of weeks now with no luck as of yet.

The strange thing is that I've never had any problems with Twitch until it just randomly decided to load any streams for me. The chat always seems to work fine though.

Aaron that solution doesn't seem to work for me either. Maybe it is because of the older version of Chrome I'm using or just because it's a Mac. Regardless, is there any way of this problem being fixed sometime soon? I doubt that the only people to experience this problem are ones that have commented here and various other sites; There are probably A LOT more.

Do you know exactly what is causing this?
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Terrantroop: Aug 28, 2013 10:22AM PDT
So problem has persisted for me as well for about a week now, didn't really care thought you guys would have it fixed by now. Now you release a statement that it is our versions of flash? I have 10.5.8 mac OS, already have my highest version of flash and it does not work, so you pretty much screwed anyone with an older OS because of your newest modification you've made to twitch. Glad youtube streams all the tournaments but guess its a shame I cant watch any of my streamers.
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Pandaphobic: Aug 28, 2013 10:22AM PDT
I'm running on Mac OS X 10.5.8 and I'm stuck on Flash version 10.3.183.50. Does that mean that I'm out of luck to watch streams on my Mac?
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Kurebris: Aug 28, 2013 10:22AM PDT
The stream i was watching was working till about 3:20pm today then it wouldnt load any of my followed channels
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KnockFan: Aug 28, 2013 10:22AM PDT
If that's the solution Aaron, then all I'll have to say that it sucks for me. I am using Mac OS X 10.5.8, which means that I cannot update my Flash unless I update my computer into 10.6. Oh well, looks like I'll just have to use Multitwitch until then. I also notice that now I cannot watch anyone's Past Broadcasts and Highlights. However, when I click the "Hlghlight" button on one of my Past Broadcasts, I am able to watch the video from there.
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Sci0n: Aug 28, 2013 10:26AM PDT
OK again I made a new channel and the streaming worked fine!

Why is my old one not working?
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Jumster12: Aug 28, 2013 10:26AM PDT
I have been using Twitch for a very long time and nothing has happened like this before. I am using a Mac 10.5.8 and ever since 5 days ago it stopped working. I know you guys over at the twitch workplace are trying really hard to get this fixed. Thanks.
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Proclaimer001: Aug 28, 2013 10:26AM PDT
Hey everyone, had the same problem as described above. I'm not too technologically savvy so I'll try to explain as best I can.

I'm on Windows 7 (64-bit) using Mozilla Firefox. My problem was Adobe Flash wasn't up to date. I'd always see this strange red lego looking thing in the corner that I had to click in order to get videos, streams, etc to play. I had Adobe 10.3 I believe, I needed 11.8 which you can get from;

http://www.mozilla.org/en-US/plugincheck/

Get Adobe Flash 11.8, enable cookies, log in, and it should work. It did for me, I hope this helps.
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neuron89: Aug 28, 2013 10:26AM PDT
I'm using an older Flash, but a few weeks ago all streams were working with the same old Flash version. Did Twitch change the minimum reqs for Flash in the last few weeks?
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LowStanceMovement: Aug 28, 2013 10:26AM PDT
I'm assuming most of the people here who have this problem and have an outdated version of flash player don't have the luxury of upgrading to the latest version due to whatever reason. I know for me my computer is really old and most program updates aren't supported on my computer. Nonetheless, I have never had a problem with twitch and watching streams before this occurred a few days ago. Still had my same old computer and same updates I had when I was watching streams before the problem occurred, so I am a bit lost as to why this problem affected me as well as many others in this thread all of a sudden.
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liljonathan404: Aug 28, 2013 10:26AM PDT
My Twitch Tv it's say Loading Channel Data I can't open any streams At The Moment Can You Please Help Me
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Toxins_Virus: Aug 28, 2013 10:26AM PDT
Aaron the flash player i use ends with .64 and it is the only version of Adobe i can use on my old Mac. That's the only computer i have and i cant afford a new one. Something obviously had to have happened with twitch in order for this problem to occur. One minute everything was fine then the next minute we can't watch streams anymore. I hope you guys find a solution to this problem. Thanks.
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IncomingNumbers: Aug 28, 2013 10:26AM PDT
Any solutions that don't require updating flash found yet? Versions past 10.3 don't work well for my machine.
Up -35 rated Down
Aaron Clay: Twitch Staff Aug 28, 2013 10:29AM PDT
Old macs use powerPC processors, which are unfortunantly incompatible with most new software, which includes newer flash players. This requirement for a new flash player is needed for us to move forward with HLS. If you want to try using just our HTML5 player using safari, you can try twitch.tv/CHANNEL/hls You should not need flash player for that.

If anyone can check that with an older mac (I don't have one) I'd appreciate it so I can see if that's a solution to suggest for future old mac users.
Up 7 rated Down
cesota: Aug 28, 2013 04:58PM PDT
But why can i watch the streams on the main page and other sites and not when I enter the channel??

if it was a problem with the flash player, it shouldn't work on any website, right?
Up -16 rated Down
Aaron Clay: Twitch Staff Aug 28, 2013 04:58PM PDT
Not all websites have the same flash implementation.
Up 4 rated Down
pinipigprime: Aug 30, 2013 01:48PM PDT
I can't even log in the page won't load. Streams won't load BUT I CAN watch streams in the main page of twitch????
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cesota: Aug 30, 2013 01:48PM PDT
but why can I see the stream on the main page of TwitchTV and not when I enter the channel??
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Red_Star55: Aug 30, 2013 01:48PM PDT
Wow So twitch partners with a few companies and now doesn't care about it's viewers. AWESOME. I've been using twitch for awhile now, subscribe and pay a monthly fee to the players I enjoy watching, and yet now because I don't want to go spend $2000 on a new computer I can't ever again watch twitch stream again. There is no reason why I can watch the stream on the opening page with my old flash player and not any other stream. I can't wait to see twitch fail as a company and a new company move in that actually puts time and effort into their website.
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Mslilbit: Aug 30, 2013 01:49PM PDT
Hi Aaron Clay, I tried that solution and it says "unsupported player" and does not load, I tried with various streams and all say the same thing. This seems to be mostly a MAC issue as I read some of the comments up top.

I too am running MAC 10.5.8 OS and I can't upgrade my flash unless I buy a newer OS , we can't download chrome either.

This seems to be something you guys updated a week ago, because it was working fine until it just randomly decided to not load. The funny thing is videos load on the main page and you can see them, but once you click it, it does not load, also if embed the video and paste it somewhere else I can watch it fine but have to go back and forth between the chat which is what I been doing for now.

Justin.tv works fine, youtube works fine, ect , it's something you guys recently decided to update that has pretty much screwed all the older MAC users over.

I can't upgrade my OS until Janurary or so , so it looks like embeding twitch videos is my only hope of watching them unless you guys figure out what you did on your end on the update a week or so ago.
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Wikipedi4: Aug 30, 2013 01:49PM PDT
Dang. I have Mac OS 10.5.8 too, that's gotta be the problem. Gosh dang it this is getting annoying, I guess if you want to do anything you have to get a new laptop every 4 years >_> I've recently been told my mac is too old to download flash, dota 2, and chrome internet browser.

Aaron, your link twitch.tv/CHANNEL/hls just lead to a page saying "This channel has been closed" and "Content from this channel has been removed at the request of the copyright holder."
Up 1 rated Down
CrazyHarlequin: Aug 30, 2013 01:49PM PDT
I'm running Mac OSX 10.5.8 and have been experiencing the same problems. The HLS solution, unfortunately, does not seem to work for me---I get the message "Player not supported." I think we who are on outdated systems might be SOL here . . .

If nothing else, this serves as an additional motivation for me to upgrade to a new computer (the one I use currently is five years old now).

Thanks for all your help, Mr. Clay.
Up 9 rated Down
Sci0n: Aug 30, 2013 01:51PM PDT
This is clearly incorrect as my old channel wont play live stream.

yet my new one does, clearly there is either something wrong or you lot have no idea why it is doing it.
Up 10 rated Down
WNxHellRaver: Aug 30, 2013 01:51PM PDT
Same issue on the mediaplayer devices.
All this progression is nice and all but devices that cant be upgraded like most mediaplayers are unable to follow

I have a boxeebox that uses Linux 32bit and flash 11.2
And since this week streams can no longer be watched on it

I'm guessing that goes for a LOT of other mediaplayers and devices that cant just simply update flash
Up -2 rated Down
horsehorseduck: Aug 30, 2013 01:51PM PDT
I am also on an older mac OSX 10.5.8. I am unable to to upgrade adobe flash, and I am unable to use HTML 5 so the
Up 8 rated Down
Toxins_Virus: Aug 30, 2013 01:51PM PDT
Nothing you suggest works for me. Why can't you guys just undo whatever you did to cause this problem. I guess I'm done watching twitch.
Up -1 rated Down
Hankyul33: Aug 30, 2013 01:51PM PDT
Try Chrome my internet ain't working so i tried chrome and is worked for me
Up -72 rated Down
Aaron Clay: Twitch Staff Aug 30, 2013 01:53PM PDT
We're looking at the future of streaming, which happens to not be RTMP based players. It's unfortunate, and I wish I could give you more options. You may be able to use software called livestreamer with VLC in order to watch streams without using Flash player.

For someone with an older macbook, if you download and install chrome (can you do that?) does that work? Macs used older PowerPC processors, which are not compatible with a *lot* of software, and are often criticized for being so. I'm willing to work with you guys to see if there's other solutions out there, but in order to move forward with updating to HLS, a very old version of flash was rendered incompatible.

Up 5 rated Down
Clarkuga: Sep 04, 2013 01:23PM PDT
I too run OS 10.5.8 and have not been able to load streams for a week or so. Chrome is currently not compatible with this operatig system. I can't say it is unfair or surprising that this now outdated operating system is no longer supporting Twitch streaming. However, as I am subbed to several steams that I can no longer view, I would appreciate knowing if this is an issue Twitch intends to address or if I need to suspend my subscriptions until I can update my operating system.

F.Y.I. What I believe to be the most recent version of flash my operating system can run ends on .90 via your test link above.
Up 11 rated Down
starkiller926: Sep 04, 2013 01:23PM PDT
I have the same problem and i'm Mac OS X 10.5.8
Up 2 rated Down
xM4l4x: Sep 04, 2013 01:23PM PDT
Unfortunately, we can not install chrome...

As a potential solution, can you give us the option of replacing the player with the version for embedding? Having tried it with firebug, it works... Maybe there could be a switch button after 5-10 seconds of 'Loading channel data'.
Up 2 rated Down
Wikipedi4: Sep 04, 2013 01:23PM PDT
Here's the kicker, Mac's 10.5.8 is too old for the newest version of chrome. I tried to do it the other day. Did anyone else have this problem too?
Up 15 rated Down
playa_z: Sep 04, 2013 01:23PM PDT
"In order to move forward with updating to HLS, a very old version of flash was rendered incompatible"

I don't believe that at all. If that's true, can you please explain why the main page or embedded streams still work? For instance, if I go to saltybet.com I can view that stream fine. However, viewing the stream on your site doesn't work at all. It seems unnecessary to block an older version of flash (that a lot of people are still stuck with) when the site works fine on it.
Up 6 rated Down
will_wa425: Sep 04, 2013 01:23PM PDT
I have a Mac with OS 10.5.8 as well and I still have a older version of chrome . If I remember correctly chrome has it's own version of flash built into it. When I use the older version of Chrome the twitch stream loads for me. Google Chrome 14.0.835.202 is the version I still have but never use until now.
Up 16 rated Down
spikemartinez: Sep 04, 2013 01:25PM PDT
Aaron,

The "twitch.tv/CHANNEL/hls" does NOT work with older macs. I've been running into these same issues, have filled out the form, and have tried this suggestion and it is not working and says "Unsupported Player" when loaded.

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