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Twitch profile redirecting to Justin.tv

mlite1 Jul 20, 2013 09:24PM PDT

I can't switch over to twitch.tv using my justin;tv. When I click channel it goes to justin and I can't get it to switch over. Help!

Up 5 rated Down
Aaron Clay: Twitch Staff Jul 21, 2013 06:59PM PDT
I've moved your account over! Enjoy Twitch :)

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up 4 rated Down
warri0r13: Jul 22, 2013 10:50AM PDT
I have the same issue, could you please switch me over to Twitch as well?
Up -1 rated Down
Aaron Clay: Twitch Staff Jul 22, 2013 10:51AM PDT
@warri0r13 done!

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up 5 rated Down
DerMoenchDota: Jul 22, 2013 03:59PM PDT
Could you be so kind and move me over to twitch aswell?
Up 5 rated Down
litoj: Jul 22, 2013 03:59PM PDT
I have the same issues as well.
Is it all right if I could have my Justin.tv account moved to Twitch so I could start streaming some gaming material?
Thank you.
Up 4 rated Down
Aaron Clay: Twitch Staff Jul 22, 2013 04:01PM PDT
I have moved both your accounts over. Thanks again for using Twitch!
Up -2 rated Down
Wizkey: Jul 22, 2013 05:35PM PDT
I'm having the same issue. Could you be so kind to move it over to twitch?
Thank you in advance!
Up 1 rated Down
Aaron Clay: Twitch Staff Jul 22, 2013 05:35PM PDT
Done @wizkey

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up 0 rated Down
shenanigans__: Jul 22, 2013 08:58PM PDT
If I could piggy back on this post too; I'm having the same issue and figured it'd probably be quicker this way.
Up 2 rated Down
Aaron Clay: Twitch Staff Jul 22, 2013 08:59PM PDT
@shenanigans__ you already seem moved?

Up 4 rated Down
torneonemsi: Jul 22, 2013 10:06PM PDT
Hi! I have the same problem with my account. Could you please switch me over to Twitch as well? Thank you :)
Up 8 rated Down
kiwigirlgamer: Jul 22, 2013 10:06PM PDT
I'm having the same issue - can you please convert me to twitch as well?

Thanks!
Up -19 rated Down
kiwigamergirl: Jul 22, 2013 10:06PM PDT
Forgot to add: I just deleted my entire twitch account after trying xsplit, obs etc to resolve the issue and recreated with a new username. I thought I had screwed something up in the settings. Im guessing there isn't a way to get that back is there?

The old account was named Kiakahaneverwinter.

Any help would be appreciated.
Up -1 rated Down
Aaron Clay: Twitch Staff Jul 22, 2013 10:07PM PDT
@kiwigirlgamer done! Also restored Kiakahaneverwinter

@torneonemsi done!

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up -1 rated Down
kiwigamergirl: Jul 22, 2013 10:18PM PDT
Thank you so SO much. Cant tell you how much I appreciate it! :D
Up -1 rated Down
Aaron Clay: Twitch Staff Jul 22, 2013 10:18PM PDT
You can tell me in that survey ;) Glad you enjoy the site!
Up -10 rated Down
Jordo76: Jul 23, 2013 08:40AM PDT
Hello, could you please switch my account to twitch.tv as well ?
Thank you :D
Up 1 rated Down
kiwigirlgamer: Jul 23, 2013 08:40AM PDT
Done and done. Although my account has been restored and moved though, Im still having issues logging in. I log in, and the screen stays identical, but clears the fields.If I search my name, I can find it, click my profile and it shows me as logged in on the left panel. However as soon as i go to delete any past broadcasts I no longer have admin options. Im logged out. Are these two issues connected?

It happens on both accounts.

Thanks!
Up 0 rated Down
stonnelff: Jul 23, 2013 08:41AM PDT
Hello Aaron Clay, I had the same problem, I want to use only my Twitch account please, Thnks in advance!
Up 0 rated Down
s33jay: Jul 23, 2013 08:41AM PDT
can you please move my account over from justin.tv as well?
Up -1 rated Down
Aaron Clay: Twitch Staff Jul 23, 2013 08:42AM PDT
@all Moved you guys all over.

@kiwigirlgamer can you try clearing your cookies and cache?

Up 7 rated Down
daladanth: Jul 23, 2013 11:10AM PDT
can you move my account over too thank you?
Up 1 rated Down
Aaron Clay: Twitch Staff Jul 23, 2013 11:11AM PDT
Done :)

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up 0 rated Down
scxtha: Jul 23, 2013 11:21AM PDT
Can u switch me too ? Please :))
Up 1 rated Down
Aaron Clay: Twitch Staff Jul 23, 2013 11:21AM PDT
Yep :)
Up -2 rated Down
Hadesss: Jul 23, 2013 06:24PM PDT
Hi, my account name is hadesss, I was wondering if i can get my account switch over to twitch so i dont get my url changed back to justin when i type twitch.tv/hadesss, is there anyway that can happen? Tks :)
Up 3 rated Down
Aaron Clay: Twitch Staff Jul 23, 2013 06:25PM PDT
@hadesss done!

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up 3 rated Down
silentbettie: Jul 23, 2013 09:55PM PDT
I need help to Aaron.Mine is on justin tv. Can you fix that? Thanks for reading :)
Up 5 rated Down
Aaron Clay: Twitch Staff Jul 23, 2013 09:56PM PDT
Silentbettie you're now on Twitch. Welcome :)
Up -4 rated Down
banehowl: Jul 23, 2013 10:05PM PDT
I would also like to have my account stream on twitch.tv rather than justin if you can.

<3 banehowl
Up 2 rated Down
mcgahan: Jul 24, 2013 09:44AM PDT
Can you switch my account to Twitch too :P
Up 0 rated Down
Silverfang15: Jul 24, 2013 09:44AM PDT
I would also like to be switched over to twitch, thanks!
Up 0 rated Down
Gnubbzn: Jul 24, 2013 09:44AM PDT
Hey, same for me please. I like to have my account stream on twitch.tv rather than justin.tv.
Up -4 rated Down
pendo324: Jul 24, 2013 09:44AM PDT
If you could, I would love my account switched to Twitch, thanks in advance!
Up 0 rated Down
Aaron Clay: Twitch Staff Jul 24, 2013 09:46AM PDT
You four are now on Twitch :)

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up 4 rated Down
giantchiprel: Jul 24, 2013 10:29AM PDT
Requesting switch from justintv to twitch aswell please =3
Up -3 rated Down
seabass77: Jul 24, 2013 10:29AM PDT
Could you please switch my channel as well? Thank you in advance <3
Up -3 rated Down
Aaron Clay: Twitch Staff Jul 24, 2013 10:30AM PDT
Both taken care of, thanks for choosing Twitch :)
Up -2 rated Down
SevenDaggers: Jul 24, 2013 12:52PM PDT
Dear Aaron Clay, I would really appreciate if you could do the same for me. I seem to be directed to Justin.tv when I write Twitch.tv/sevendaggers

Thanks!
Up 2 rated Down
metaldart: Jul 24, 2013 02:50PM PDT
Would appreciate to be moved as well for channel / profile as well.

Twitch.tv/metaldart

Will do survey after. :)
Up 3 rated Down
Ehop22: Jul 24, 2013 02:50PM PDT
Mr clay if you could be so kind as to switch my jtv to twitch id love you forever Lol Thanks in advance
Up -6 rated Down
Aaron Clay: Twitch Staff Jul 24, 2013 02:51PM PDT
All of you are moved over. Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up -2 rated Down
Stajl: Jul 25, 2013 09:27AM PDT
Aaron Clay, could you be so kind and switch over my account to twitch.tv? Apparently when I press on my channel I get redirected to justin.tv aswell.

Thanks in advance!
Up 2 rated Down
spoilern9: Jul 25, 2013 09:27AM PDT
please move me over as well

twitch login is spoilern9
Up 1 rated Down
turdsandwitch: Jul 25, 2013 09:27AM PDT
i too would like to have my jtv account moved over to twitch....pleaaase.
Up -4 rated Down
bibowns: Jul 25, 2013 09:27AM PDT
Do you think I can have my account "bibowns" ported over Mr. Clay? Thank you kindly.
Up -2 rated Down
twoleft: Jul 25, 2013 09:27AM PDT
Hi, I keep getting redirected from twitch to justintv. www.twitch.tv/twoleft . Could you also change my account to twitch? Thanks!
Up 3 rated Down
Aaron Clay: Twitch Staff Jul 25, 2013 09:29AM PDT
All moved over guys. Thanks for coming to Twitch :)

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up -3 rated Down
Ringod123: Jul 25, 2013 10:38AM PDT
Hi, could you please do the same for me too Aaron (or any other twitch guy), only created my account a few months ago, just trying to start streaming and im getting redirected to Justin.tv with no option to change to "gaming".

Thanks
Up 1 rated Down
Dambob: Jul 25, 2013 12:07PM PDT
Could I get mine switched over too please? I've been meaning to do it for ages.

Thanks. (:
Up 3 rated Down
Ringod123: Jul 25, 2013 01:03PM PDT
this has now been swapped over, thanks, but now anytime im on my channel page or anyone elses channel page twitch does not see me as logged in, I click on log in, input my details and it redirects me to the front page where it still does not see me as logged in. I can just click on browse and then it will show me as looged until up until the moment I click on anyones channel (even mine, leaving me unable to edit the info under my video) then it will tell me to log in again and go through the same process again and again, also meaning I cant talk in any channels chat.
Up 1 rated Down
Aaron Clay: Twitch Staff Jul 25, 2013 01:03PM PDT
Try clearing your cookies and cache ringod123
Up -3 rated Down
ringod123: Jul 25, 2013 01:24PM PDT
tried clearing all cookies, cache etc etc and even tried a different browser (ie and chrome), this has only started happening since I got changed over from Justin.tv to twitch.
Up 4 rated Down
Aaron Clay: Twitch Staff Jul 25, 2013 01:26PM PDT
I've swapped you back, and then back to Twitch, try now.
Up -2 rated Down
r4pport: Jul 25, 2013 01:58PM PDT
This is happening to me to, please fix...
Up 0 rated Down
Ringod123: Jul 25, 2013 01:58PM PDT
still not working, going to ANY channel page or twitch front page still shows me as not being not logged in, leaving me unable to chat or edit my own channel page. have once again cleared cache and cookies etc and tried different browsers but to no avail.
Up 1 rated Down
ringod123: Jul 25, 2013 01:58PM PDT
no, still the same, have again tried clearing all cookies and cache and even tried google chrome again, still thinks im not logged in when on ANY channel page or twitch front page.
Up 6 rated Down
Aaron Clay: Twitch Staff Jul 25, 2013 01:59PM PDT
@r4pport what is? I want to verify before I change anything

@ringod123 please e-mail directly so I can help you further (bottom of page.) Update this when you have done it, so I can find your ticket.
Up -4 rated Down
ringod123: Jul 25, 2013 02:45PM PDT
email sent, I assume you meant send an email using the button at the bottom of the help.twitch.tv page.
Up -3 rated Down
sc2flowne: Jul 25, 2013 04:57PM PDT
Hey, could you also switch over my account? Thanks in advance.
Up 3 rated Down
Hyarion: Jul 26, 2013 08:45AM PDT
Could you also switch me to Twitch? :)
Thanks in advance!
Up -3 rated Down
Nazgutaka: Jul 26, 2013 12:01PM PDT
Can you switch me to Twitch please? =)
Up -2 rated Down
iTzWally: Jul 26, 2013 12:47PM PDT
I keep getting redirected over to justin.tv, Please help and thanks in advance!
Up 1 rated Down
Aaron Clay: Twitch Staff Jul 26, 2013 12:49PM PDT
Everyone on this thread should be over. I'd appreciate it if you were to fill out this: (a short survey on your customer support experience:) https://www.surveymonkey.com/s/5DCJ8DC

Welcome to Twitch!
Up 3 rated Down
triggaman45: Jul 29, 2013 10:01AM PDT
Could I get my account moved as well?
Up 4 rated Down
Bitey: Jul 29, 2013 10:01AM PDT
I'm looking to have my account switched over too! :D

You're the man Aaron ^^
Up 0 rated Down
rolofry: Jul 29, 2013 10:01AM PDT
Do you think you could also move me as well? I'd be happy to do your survey.
Up 3 rated Down
krolian: Jul 29, 2013 10:02AM PDT
can you move mine aswell ?
thanks
Up 3 rated Down
dssgfx: Jul 29, 2013 10:02AM PDT
can mine be moved over please?
Up -2 rated Down
ink0gnit0: Jul 29, 2013 10:02AM PDT
Hello,

same Problem here allways redirecting to justin.tv...

Up 3 rated Down
ink0gnit0: Jul 29, 2013 10:03AM PDT
Same Problem here...

Ink0gnit0
Up 4 rated Down
gingerhairtoby1: Jul 29, 2013 10:03AM PDT
can you switch me over to twitch plz
Up 11 rated Down
dmx1337: Jul 29, 2013 10:03AM PDT
wolud be nice if you can switch me to twitch too. thanks
Up 1 rated Down
Clokworq: Jul 29, 2013 10:04AM PDT
Hey, can you move me over to twitch as well?

Thanks!
Up 4 rated Down
MrAndre7447: Jul 29, 2013 10:04AM PDT
Could you please move my account over to Twitch :)
Up 1 rated Down
nickskibike: Jul 29, 2013 10:04AM PDT
Hey there... I would appreciate it if you could switch mine over Twitch too Aaron? That would be a HUGE help
Up -18 rated Down
bstfxgodfather: Jul 29, 2013 10:04AM PDT
If you could move my account over that would be nice. I would do the survey as well
Up 0 rated Down
AfroBabyJesus: Jul 29, 2013 10:05AM PDT
My channel also is redirecting to Justin.tv
Please switch mine over as well if you don't mind. I will do the survey :D
Up -5 rated Down
arriival: Jul 29, 2013 10:05AM PDT
I'm encountering the same thing. Keep getting redirected to justin.tv. Please help and thanks in advance!
Up -8 rated Down
Majicooo: Jul 29, 2013 10:05AM PDT
Could you also switch over my account?
Thanks
Up 0 rated Down
ZackyG74: Jul 29, 2013 10:05AM PDT
Hey Aaron, can you switch mine over as well? Thank you for everything on this thread.
Up -4 rated Down
MrHeliotrope: Jul 29, 2013 10:05AM PDT
Could I get my account switched as well?
Up 0 rated Down
Flekov: Jul 29, 2013 10:06AM PDT
I was trying to set this up today and was having similar problems, I want my justin.tv account (Flekov) moved over to twitch.
Up -4 rated Down
Goldenpelt: Jul 29, 2013 10:06AM PDT
Please switch me to Twitch as well.
Up 0 rated Down
clovis5119: Jul 29, 2013 10:06AM PDT
Could I ask to be switched to Twitch?

I tried to send an email but received no response over the last two days.

Thanks!
Up -2 rated Down
KCromie: Jul 29, 2013 10:07AM PDT
Could you also switch mine over to Twitch? Thanks.
Up -3 rated Down
ownkruid: Jul 29, 2013 10:07AM PDT
Same problem here! Could you switch me please?
Up -1 rated Down
Aaron Clay: Twitch Staff Jul 29, 2013 10:08AM PDT
Whew! I think I got everyone moved over. Enjoy Twitch and make sure to check out the cool options like Subscriptions and Turbo to support casters and Twitch!

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up -2 rated Down
3th0s: Jul 29, 2013 04:01PM PDT
Hey mine is still stuck on Justin.tv as well, any help here?
Up -5 rated Down
Clokworq: Jul 29, 2013 04:01PM PDT
Hey, You just switched my account over to Twitch.tv, but I don't know my password and I can't recover it via e-mail because it says there isn't one on file. I know for a fact it is connected to my gmail account because I received the email stating I created that name under that account. Please help!
Up 2 rated Down
gamehall: Jul 29, 2013 04:02PM PDT
I have the same issue with my account, i've tried to use the link and then it transfers to JustinTV. I've tried to delete the Justin.TV account and it didn't work. Now i can't login into the twitch.
Help me please.
Up 1 rated Down
beastyfa: Jul 29, 2013 04:04PM PDT
Could you switch me to twitch please?
Up -3 rated Down
Aaron Clay: Twitch Staff Jul 29, 2013 04:04PM PDT
@Clokworq please send us a direct e-mail and then update this thread telling me you have. I can't help you on the public forums.

@gamehall Moved you from JTV to Twitch and reactivated it!

@beastyfa Moved you from JTV to Twitch!

Thanks for using Twitch! If you have 30 seconds, we would really appreciate if you could fill out a short survey on your customer support experience: https://www.surveymonkey.com/s/5DCJ8DC
Up 6 rated Down
DarkunderdoG: Jul 29, 2013 04:34PM PDT
Can you please move my account from Justin.tv to Twitch.tv?
Up 2 rated Down
Aaron Clay: Twitch Staff Jul 29, 2013 04:34PM PDT
Yep, moved you over DarkunderdoG.
Up 10 rated Down
Clokworq: Jul 30, 2013 09:02AM PDT
I sent the e-mail, also I filled out that survey for ya, gave you an excellent everything lol
Up -2 rated Down
psibat: Jul 30, 2013 09:03AM PDT
Hi, would you be able to move me over as well? I'm so sure I originally signed up with twitch so I was confused to find myself on justin.tv.

Thanks in advance :)
Up -4 rated Down
uncompliant: Jul 30, 2013 09:03AM PDT
Can I get my account moved over to Twitch.tv as well? Tried to start up a stream today and it keeps throwing me to Justin.... Thanks!

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