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stream going offline at twitch

nejis Jul 13, 2013 05:23PM PDT

Hi.. im trying to stream with Open broadcaster software,and when i start streaming it works fine,but after 1/2 mins my stream appears offline at twitch but still streaming at OBS..any solution ?

Up 1 rated Down
Aaron Clay: Twitch Staff Jul 18, 2013 07:45PM PDT

This may be a bug, and we are currently tracking this issue, and are looking for assistance in finding information about. Could you reply with the answers to these questions so that we can locate the root of the issue?

-Which ISP do you have?
-What streaming software are you trying? (with version #)
-Have you tried using other streaming software? (what version #)
-Which ingest server is this occurring on?
-Have you tried connecting to a different server?
-Have you tried streaming with a very low bitrate? (25% or lower of your maximum upload)
-Is your timezone correct on your profile? (editable at bottom of
-Do you have your displayname set?
-If you change it, does this issue still persist?
-Specific date and time you experienced this issue (as close as you can get it)
-Can you create a test account and try streaming with that (make sure to visit dashboard to create channel!). Name it USERNAME_teststream if you need a generic name.

Thank you so much for working with us to resolve this issue! Please answer ALL the information you can to help us (and you) out :)

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