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Can't verify email adress - "Email must be valid."

LiamMayte May 10, 2013 04:26PM PDT

When i try to verify my @Hotmail.co.uk email address i get the message Email must be valid.

Anybody have an issue?

Up -14 rated Down
Jason M: Twitch Staff May 10, 2013 04:34PM PDT
Hi,

Can you try a different email address, verifying it, then changing back to your preferred email address and verifying it?
Up 0 rated Down
LiamMayte: May 15, 2013 03:07PM PDT
Thanks. I don't know why i didnt think of that myself.
Up 1 rated Down
ThaKinGuiN: May 23, 2013 10:44AM PDT
Same here on hotmail.com... Seems Twitch is blocking the domain.. Can change it in a temp forwarding address and that works.. Changing it back in Hotmail, which I prefer to have, gives the same error again..
Up -20 rated Down
Xblavalanche: May 28, 2013 10:54AM PDT
Yeah I cant verify it using my hotmail.com address.
Up 15 rated Down
pixelmonkeygaming: May 28, 2013 10:54AM PDT
I am having the same issue but not Hotmail. I use a godaddy web hosting with their email service for the twitch broadcasting. I really don't think it should have been an issue but it's not being seen as a proper email.
Up -13 rated Down
Jason M: Twitch Staff May 28, 2013 10:55AM PDT
Try the workaround:

1. Type a different email address and verify it
2. Changie back to your preferred email address and verify it.
Up 2 rated Down
Asthemic: Jun 04, 2013 03:21PM PDT
Can confirm that Jason's workaround gets around the issue.

Verified with a Live address then with my Hotmail address (tip, use a throwaway alias to save you signing up for another email address).
Up -1 rated Down
pixelmonkeygaming: Oct 11, 2013 05:25PM PDT
Ok after 15 minutes the email finally went through. Retract last statement it does appear to finally be fixed.

Up -3 rated Down
Blubba_Pinecone: Oct 15, 2013 11:25AM PDT
Jason's circumvention, although far from the needed proper solution, worked for me as well.

I hope Twitch has plans on fixing issues such as this when they have been around for at least five months, according to the date of the OP.
Up -12 rated Down
Jason M: Twitch Staff Oct 25, 2013 10:32AM PDT
To speak in a chat that requires email verification, here are steps to workaround "invalid" or can't verify situations:

FYI: Numerous email services consider us spammy from time to time and may block our emails. This is normal. Also, there are numerous domains, typically custom/vanity, that we cannot resolve. We typically recommend GMail as the most consistent email service.

Try this:

1. Change to a different email address.
2. Save.
3. Change back to your preferred email address.
4. Save.
5. Verify. Also, check your spam folder if you do not see it in your Inbox.

Be sure to check your Spam/Junk folder if you do not see the verification email.
Up -2 rated Down
jhujew: Jan 21, 2014 11:30PM PST
Jason it doesn't work.

Change it your email address guys.
Hopefully you guys have more then one email with different hosts.
I changed to my Gmail and it worked.

jhujew
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sambalii: Jan 27, 2014 07:48AM PST
i was searching for it though, after some looking, it was in my junk folder. its all working perfectly now.
Up 11 rated Down
themeteorpolice: Feb 06, 2014 03:51PM PST
It's 2014 and twitch doesn't know how to send emails. No, not in junk, not in any other folder. They just don't know how to send email. I guess the "simple" mail transfer protocol isn't so simple for them.
Up 5 rated Down
The_Dragon_Killer_90: Feb 27, 2014 01:52AM PST
i did the same thing what jason said for about 100 times and still the same shit
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hillwoods: Mar 13, 2014 05:58AM PDT
Jason M,

Could you please reactivate my old Twitch account: SamHillwood

There's connected devices still attached to that account which are causing me issues.

Many Thanks.

Email: Sam.Hillwood@outlook.com
Up 2 rated Down
Moorish_Vigor: Mar 13, 2014 03:27PM PDT
try verifying in a different browser. for some reason google chrome gets in the way of me doing these things maybe switching will help someone else. i just dont get google chrome sometimes
Up 2 rated Down
Ristiton: Mar 15, 2014 06:38AM PDT
I have same problem, but little different. It says "verify is succeed" and after while Twitch asks me verify again it. Sometimes I succeed for while and then it again says I need to verify. Little annoing is there some domains that Twitch seems to block if my verifying isn't permanent as it should be? Email that I tried isn't anything know worldwide.. I don't feel like trying to make massive ammounts emails and try what Twitch likes. :/
Up 0 rated Down
barisck: Mar 18, 2014 01:44PM PDT
i have same issue
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Arya335: Mar 21, 2014 10:11AM PDT
I also can't verify my email! !!!
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Ristiton: Mar 22, 2014 04:36PM PDT
I succeed at last when I used gmail as email address.
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dientesblancos: Mar 24, 2014 05:02PM PDT
i tried both with hotmail and gmail and i dont receive in either of them!
its not in the spam folder either... it just doesnt send it
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Rogerius187: Apr 20, 2014 10:02AM PDT
Twitch is just one big joke. I have to verify my email after a while. Even after i have verified my email. This problem has been here for 3 months and they still cant fix it. What a joke! And the funny part is after a while when it says i have to verify my email again (Damn Twitch fix this) i dont get the email to verify my email again. Im done with twitch. Im sick of verifying my email after a week or so. Damn Noobs
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Sniffy_69: Apr 23, 2014 06:28AM PDT
Please help me I can't verify my address although I tried to type my mail again. My mailbox does work well, I checked that. Why do I have to verify my address though ??
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L3vi2: Apr 24, 2014 01:17PM PDT
Why won't it let me broadcast. Iv made a new account and it still won't work. My emails is verified and nothing.
Go to broadcast and it just shows a white screen. Please help. I'm a streamer with over 200followes for daily giveaways and a very
Well
Known YT!!
Please help me
Up -3 rated Down
Ey3ballingmaster: May 07, 2014 02:22AM PDT
hey i having trouble too but im with Gmail can someone please help me
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Coldfire66: May 09, 2014 11:47PM PDT
It won't work I have twitch set up but I can't talk in chat
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CptBabyBeard: May 11, 2014 10:00PM PDT
Help.i have made a new account and still after a week no verifcation email. ugh so annoying please fix this please.
Up 0 rated Down
Horizon_AU: Jul 10, 2014 01:05PM PDT
Can confirm the work-around isn't a perm fix. Tryed as suggested to verify my email it worked then 45 minutes later my email has to be validated again. Getting beyond frustrating.
Up 0 rated Down
OGtriipleOG: Jul 13, 2014 02:08AM PDT
Yea, the work-around isn't permanent. I get the exact same problem about an hour after I have used the work-around. How do I actually fix this? What the hell. Seriously.
Up 0 rated Down
Zenyu: Jul 25, 2014 08:36PM PDT
Yeah same here and other stuff requires it be verified. Fix it you morons.
Up 0 rated Down
OGJohnnyB: Jul 29, 2014 05:26PM PDT
I've been having the same issue lately. Any helpful responses would be appreciated!

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